TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,530 customer reviews

Clare was brilliant, efficient, and accommodating.
We would recommend her to anyone wanting to plan a holiday.
The trip was seamless, relaxing, and trouble-free.
Thank you Clare, you are a credit to your firm.
Sam Sandi Lily Maddy and Holly.

Samuel Ayliffe

23rd Jun 2015

Very easy to use and quick response.
We would recommend TravelOnline

Craig Lord

23rd Jun 2015

Great value, great communication & great service. Would totally recommend & use again!!

George Smiroldo

23rd Jun 2015

Excellent service would recommend as we confused our dates and it was rectified without any trouble.
Transfers went smoothly. Feed back was asked for on our arrival home.
would book with them again.

David Battle

23rd Jun 2015

It was a great deal, and the service was exceptional. My parents mucked up some of their booking and Travelonline were very flexible and accomodating. The car service pick up was great.
Would definitely book travel again through Travelonline.

Katrina Battle

23rd Jun 2015

Excellent service will use you again
Everything was organised well friendly staff great !'

Carolina Leiva

23rd Jun 2015

Loved the service, communication was easy and promptly replied. Will definitely use travelonline.com. again

Sarah Rowland-weeks

22nd Jun 2015

good services and would recommend too others.

Giuseppe Furlan

22nd Jun 2015

I would definitely book through travelonline.com.au again.

Lauren Cleary

22nd Jun 2015

Good correspondence and follow up. Would use again. Cheers

Nicholas William Jamonts

22nd Jun 2015

More then Happy to book with Fiona again.

Steven Walsh

22nd Jun 2015

Amy was extremely helpful, answered all questions, all went smoothly, flight, transfers hotel , return transfers.
Yes I would book with travel online again, and recommend this service to family and friends

Rocco Sofo

21st Jun 2015

Great prompt service and such a great deal. No hassle booking, would definitely recommend to anyone. Thanks!

Samantha Chippington

20th Jun 2015

We have booked many times with Travelonline and have been extremely impressed. From the drivers who pick you up at the airport and then take you back ( they were amazing) to the package you put together with the massage etc it was fabulous, and of course the price. Next year our daughter is getting married in Phuket so we will be looking at booking all the guests through Travelonline. We wouldn't,t go anywhere else. Thank you so much.

Peter Taylor

20th Jun 2015

The online enquiry form is amazing and easy to use- infact one of the best tools I have seen. As I had not heard of travelonline before (I found you as a google search) I was uncertain of booking with you but after I saw how great your enquiry form showing prices and inclusions etc and also talking to your consultants I decided to book. I was impressed from beginning to end. Our travel plans worked perfectly without any hitches. I will come back to your agency as a first option in any future travel. thanks

Gillian Jenkinson

20th Jun 2015

Service was great.Will book with you again,will recommend to others.

Jonathon Bancroft

19th Jun 2015

Thankyou so much for booking our awesome holiday. We would love to book you again. We had a major problem which we realised late Saturday night which effected the next nights accomodation and by early the next morning we had our problem fixed by the lovely staff member Kimberley who helped us. For our first overseas holiday with 3 kids you made it easy! Thankyou.

Victoria Riebke

19th Jun 2015

TravelOnline service is excellent. The consultants respond quickly and supply the information required. The price is also usually reasonable. I would definitely use the website again.

Peter Hows

19th Jun 2015

We have just returned from Plantation Island in Fiji. I just wanted to drop you a quick line to thank you for your service. The trip ran smoothly without any hitches. All the transport and accommodation logistics fell into place so it was an easy seamless process.

I would certainly use your Agency again in the future

Gillian Jenkinson

18th Jun 2015

All good. Communication was simple and effective, highly recommended.

Graham Mcdonnell

18th Jun 2015