TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,530 customer reviews

Great communication throughout the process, and we got the room we requested (thank you Emma)! The online booking system was informative and easy and your prices were competitive. We will certainly consider using your service again and recommend you to others.
Thank you

Kerry Le Sueur

25th May 2015

Very helpful staff great value
Thank you
Regards Darren

Darren Cowan

24th May 2015

I was very please with everything the service and information was great
Graceland was awesome
We loved everything about our holiday and will definitely use you again

Kerrie Simpson-thouliss

24th May 2015

Hi
You were great. Couldn't fault it. I got your message about the flight delay after we got to Aus but that was only because I had no phone reception there. So thanks for everything and keep the news coming so we can use you again.
Cheers

Philip Gough

24th May 2015

I found travel online to have the most competitive rate by far.
Emails were quickly responded to and the entire process from start to finish was flawless.
I will absolutely use travel online next time we go on holidays!

Hannah Amos

24th May 2015

Travelonline was a great easy way to book our holiday plus we received some extra bonuses as well with our package. We recommended the site to quite a few others who did not receive the benefits that we did at such a great price.

Kim Menchin

24th May 2015

This is our second booking with travel on line and it wont be the last very professional i have recommeded this company to quite a lot of people. Great company to do business with Thanks for fabulous holiday see you soon

Rhonda Weston

22nd May 2015

Hello Holly, we had a lovely holiday and hotel transfer was great, saves time on arrival and all included in price. We also thoroughly enjoyed our massage at Care Day Spa in Seminyak ! It was excellent :) thank you

Garry Twight

22nd May 2015

I love booking with you guys and this is not the first time we have. Everything taken care of. Most impressed with the updates we received. Would thoroughly recommend to anyone and have already done so.

Pauline Edmunds

22nd May 2015

Easy to book
Effectively communication
Great deal!

Daniel Spatino

22nd May 2015

Excellent service! Whilst the rest of the e forms I filled out for other companies would came back with a "sorry this hotel is now unavailable," Travel Online was easy and stress free. I will be using this service again. I appreciate that I could book our holiday one day and fly out the next.

Natasha Brook

22nd May 2015

We thought the entire experience was faultless. Service was exceptional, people were helpful without being overbearing. Breakfasts were very nice and always fresh.
Bus drivers too were very friendly and relaxed.
Would recommend the resort without a problem.

Allan Ismay

21st May 2015

I was so impressed with the overall package that you put together for me. I have absolutely no complaints about the service I received and was really happy that I had documentation done out for me to cover all aspects of what was happening on my holiday. I would definitely book with you again and I have already recommended you to many people that are intending travelling in the future

Shelley Beardmore

21st May 2015

Terrific! Travelonline was fantastic to deal with. We got a fantastic deal and when we arrived at our destination everything was organised and our transport was there ready to go. Payments were easy to make and were always followed by a prompt email of notification. We will definitely use again and recommend to everyone!

Craig Thompson

21st May 2015

Service from Clare was excellent, looked after all our needs and every thing in Thailand went to schedule did not have to worry about any thing. Booking aircraft, transfers and accommodation fantastic.
Cant say the same for Jetstar service which was none existant from Thailand to Melbourne. Buit its the only direct flight great plane let down by poor service.

Jan Wladyslaw Fisiak

21st May 2015

Speedy response, would recommend to otrhers

John Gray

21st May 2015

Your service was impeccable and our holiday plans ran smooth. The personal contact made by phone took away the fear of booking online. Would definitely use again and have already recommended to others.

Paul Maddern

20th May 2015

Great service!

Jo Baskerville

20th May 2015

Very Efficient service. Supplied all documents without having to ask. Smooth flight, transfers and stay at resort. Will definitely use again.

John Daly

20th May 2015

would book with yous again, made everything easy. thank you

Matthew Cullen

20th May 2015