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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Great value for money and service.

Elke Jorg

7th Jun 2024

Very systematic and helpful so guiding staff give u right idea to choose better deal. Thanks

Amit Kumar Amit Kumar

7th Jun 2024

All flowed. Easy and comfortable.
Thank you.

Maria Lentini

7th Jun 2024

Very responsive and reliable.

Joanne Burnham

7th Jun 2024

This is my second trip organised by travelonline and honestly it's been the easiest and best experience. I cannot tcommend this company highly enough and nothing was too much trouble for helping us plan things. We have more trips planned in the future and are using this company again.

Jacinta Atherden

7th Jun 2024

The package that we had to Hamilton Island through TravelOnline was great. It was very easy to book online - affordable, inclusive of air fares, transfers, an upgraded room and Sunset Sail. We were a party of 4 in 2 adjacent apartments. The apartments were spacious, very clean with a well-equipped kitchen and fantastic view, but also close to Catseye beach, the pool, restaurants, the Marina and shops. The staff were very friendly and helpful.
The Sunset Sail was a hoot ... an unexpected party aboard a catamaran with friendly, happy crew and guests.

We all enjoyed an all-day boat trip to the Great Barrier Reef where the snorkelling was fantastic. The walking trails on HI were lovely and we all walked, but the walks were of special interest to one of our party.

The Green and Blue shuttles made getting around very easy.
A very relaxing and beautiful holiday.

Victor E Oles

7th Jun 2024

Great value for money

Craig Livett

7th Jun 2024

Very helpful. Quick response via email and phone.

Nicole Mills

6th Jun 2024

A pleasure to deal with. A very easy procedure to book an amazing holiday. I would book my next holiday with Nicole again.

Leanne Gaye Patterson

6th Jun 2024

Simple to book. Efficient and friendly staff. Great website. The whole package offer/resort was excellent and airport transfers gave fantastic service. Have rebooked again with TO in 5 months at the same place, as loved it so much.

Elizabeth Greville

6th Jun 2024

Highly recommended travel online they did everything

Jonathon Murphy

6th Jun 2024

Easy, simple, quick comms.

Tira Jones

6th Jun 2024

This is the 2nd time we have used Travel Online and everything was spot on. Will definitely book another package. Nothing was forgotten and nothing was a problem when one person couldn't make it due to medical reasons. Thanks Nicole!!

Kristen Smee

6th Jun 2024

I always recommend travel online to other tourists and friends/family as I always get to speak with fluent English speaker and all aspects of travel/holiday are covered.

Misty Mcdermott

5th Jun 2024

Would recommend you guys to everyone
That was my first trip with travel online and couldn't fault you at all
Everything went well from airport to transfers and accommodation
It was great
Thankyou

Sharon Carrick

5th Jun 2024

No problems with booking and receipt of email with information

Graham Paul White

4th Jun 2024

Great service, easy communication, low affordable deposit.

Nathan Szakacs

4th Jun 2024

Very good

Maureen Conroy

4th Jun 2024

The service I received all the way through with Natasha/Travel online was more than amazing. The best part was arriving at our destination from airport pick up to accomodation everything was done for us. Made everything so smooth knowing we had nothing to worry about. We WILL be using them again.

Sarah Wilkes

4th Jun 2024

No problems what so ever

Mel

4th Jun 2024