TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,527 customer reviews

Everything about the booking was perfect. The communication from the person handling the booking kept me informed and up to date. The deal I got was amazing and included lots of extras. I would definitely recommend and use travelonline again without hesitation. They were great!

Sally Turner

2nd May 2015

Fantastic Service value for money and I would go through Travel online again, again thanks for a fantastic holiday

Sheryl Mcnally

1st May 2015

Could not fault

Geoffery Boyd

1st May 2015

This was the first time I booked my holiday completely on line and I was very impressed with how smoothly everything went from the booking, to the flights and checking in there was no problems what so ever and I would highly recommend using this company again.

Vicki Brixey

1st May 2015

Service was efficient and responsive to what we were after. Thank you

Mark Chaffey

1st May 2015

We had never used an online travel company before and weren't sure what to expect but we would certainly use the service again.
The initial website was fantastic- very easy to compare resorts and packages, adding in and removing transfers/meals, etc. Emma our travel agent was great- very prompt at returning emails and all bookings were confirmed within a very short period of time. Our trip was fantastic, all went as planned and all our expectations were met.

Anthea Brand

30th Apr 2015

Everything went according to plan , we were told confirmation of our booking could take 24 hours , it took less than 2 and the price we paid for 3 nights at Crown Promenade was only slightly dearer than the best price we could get for 1 night during the same period , at the same hotel , and we had full use of all the facilities , great service , even better value , cheers

Derek Burgess

30th Apr 2015

a fantastic service.
I was very professional and thorough.
emails were clear and precise.
our holiday went very smoothly due to your expertise.
thanks so much.
we will definitely book with you again.
anna and sam

Sandro Parlongo

30th Apr 2015

I continually book through Travelonline for the consistent excellent service and great deals. Thank you again

Stacey Phillips

30th Apr 2015

Yes I would book with you again also tell family & friends. I really enjoyed the Massage

Patricia Andrews

29th Apr 2015

You fulfilled all requirements necessary for us to enjoy a carefree holiday and return. Not one detail was missed.
Where I can I most certainly will book through again.
Yes! - I have already advised our friends who frequent Fiji of your company.
I have rated you four (4) stars because nobody is perfect, although you came damn close.
THANK YOU

Kenneth Connolly

29th Apr 2015

Thank you for making my trip a lot easier and enjoyable.

Narankhuu Sosorbaram

29th Apr 2015

Awesome price and awesome deal!
Very happy

Janette Wahhab

29th Apr 2015

The service was great, happy with it. Returned emails, took phone calls. All went smoothly and as we had planned with our travel and accomodation. Would use again.

Craig Lee

29th Apr 2015

Liked the service, got exactly what was adverstied and promptly.

Anita Bellifemini

28th Apr 2015

I could not be more happy with the service and price I received from travel on line. I will be booking all of our future holidays with them.

Our consultant Amy was fantastic she could not have been anymore helpful, nothing was a problem for her, Amy is a credit to the company!

Thank you for making our holiday great.

Catherine Legge

28th Apr 2015

Yes you could not be faulted on your service to me you answered my requests when it was needed so you were good and yes i would reccomend you to other people

Peter Colvin

28th Apr 2015

Great experience would recommend you to others

Robert Andrews

28th Apr 2015

Cecilia was very helpful even with some of my more silly questions. The whole process was painless and made booking a holiday very easy as a one stop shop for everything. Thanks Cecilia! Hopefully I will be booking another holiday in the not too distant future.

Tina Papadopoulos

28th Apr 2015

Will definitely book with you again. Emma provided me with such excellent service and I would personally like to thank her for all her help. I will definitely recommend travel online to my friends/family. Thanks again.

Alaya Richards-bui

28th Apr 2015