TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,527 customer reviews

We were extremely happy with the service with TravelOnline consultant Emma Watts. Emma was diligent at all times and was very happy to answer any question big ir small.

Thank you Emma for organising a great family holiday which we all will remember forever.

Mark Russell

31st Mar 2015

Excellent.

Marion Feurmour

31st Mar 2015

Absolutely fantastic service from Amy - She was exceptionally helpful anytime we needed to her assistance. I would recommend everyone to contact TravelOnline and ask Amy for assitance

Lydia

31st Mar 2015

Booking online with travelonline.com was so easy and everything went so smoothly. Clare was especially helpful with making sure all our flights lined up and everything was in order, making the whole process easy and unstressful. Would definitely use travelonline.com again and recommend to family and friends. Thanks heaps, the holiday was amazing!

Caren Croll

31st Mar 2015

Booking the holiday was so easy!

Monica Davidson

30th Mar 2015

You guys were great. Not a single hitch, didn't need to do a thing we just turned up and they had all our details. Emma was responsive and helped us when our airline changed flights. Made it so easy and I wouldn't hesitate booking with you guys again! Well done!

Peter Burggraaff

30th Mar 2015

Great value for money. Communication was faultless all our enquiries were dealt with very promptly. Would recommend to anyone and would use again. Very impressed, truly professional company.

John Fassbender

30th Mar 2015

Thanku Clare u were most helpful with the booking detalis and the hotel resort was lovely. To top it off we had good weather too! Thanks again.

Edi Zanardo

29th Mar 2015

Loved everything. Was easy and simple process. Would recommend to others

Christine Richardson

29th Mar 2015

I thought the deal and package was great at a really affordable price which can be very hard to find I would definitely recommend friends and family to use this site plus use it again myself

Starr Monck

29th Mar 2015

We would highly recommend Travel online. As a service provider we found the experience simple and easy and great value for money! Will definitely use them again when planning our family holidays for the future!

Duwayne Mattig

29th Mar 2015

You are great to deal with,
Yes.
Yes.

Richard Nuttall

29th Mar 2015

I would not hesitate to use your services again and I would recommend you to my family & friends.
Any questions I had asked were all answered promptly.
We are both nearing 70 years of age and the internet can be a bit daunting at times, but your girls told me what steps to take and everything went smoothly.
Thanks!

Graham Randall

28th Mar 2015

Very simple, very good.

Christopher Robinson

28th Mar 2015

When I cancelled some accommodation they were very helpful

Beverley Kavanagh

27th Mar 2015

I found your service to be excellent. Everything went smoothly and we really enjoyed out holiday. Only downside was the Dynasty were renovating and we weren't warned of this. It was noisy, especially at night and restricted out use of the resort. Over all a good holiday. Thankyou

Tenille O'brien

27th Mar 2015

Great Service. Have booked with Travel online many times. No complaints.

Lee-anne Corbett

27th Mar 2015

Just a wonderful experience. Nothing was an issue "one stop shopping" all as specified.Fantastic thank you to all for a wonderful holiday!

Adele Jackson

26th Mar 2015

Excellent service; always responding promptly to any inquiries would definitely recommend Travel Online to others.

Sandro Pecoraro

26th Mar 2015

Fantastic service! Quick reply to any little or big questions I asked. Nothing was too much trouble!

Stephanie Fredericks

26th Mar 2015