TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,527 customer reviews

We were really pleased with the service received and helpful friendly staff. We had been let down with another holiday booked elsewhere so were very happy to find Holly and travel online so accommodating and helpful. Would definitely recommend to others. Thank you

David Hawdon

25th Mar 2015

Would definitely use you guys again. All our requests were met and we had no issues whatsoever with the trip. Thank you very much!!

Simon Eisenhuth

25th Mar 2015

Great service, good communication. Highly recommended.

Shayne O'dwyer

25th Mar 2015

Everything ran smoothly and great getting updates confirming times and places . Very efficient organisation and we got a better deal on this site than available elsewhere with breakfast included and better pricing.

Paul Gee

25th Mar 2015

Great service, everything went as planned. Will be booking again with travelonline.com.

Michael Seaton

25th Mar 2015

my trip was great thank you

Vincent Mcdonald

25th Mar 2015

Everything went smoothly and to plan, I would be happy to use travelonline again for future holidays.

Garry Pitstock

25th Mar 2015

Thank you for the service Travelonline
Yes we will book with you again.|
We did enjoy our trip to Naviti Fiji we booked through you.

James Mcewen

25th Mar 2015

Very good, a little nervous booking over internet but all went accordingly

Katie Ryan

25th Mar 2015

Hassle free great company would use them again

Natalie Burton

24th Mar 2015

Great value and good response time.

I thought the travel agent could have mentioned that the Radisson Blu Fiji was undergoing construction during our stay.

Overall I will recommend Travel Online to friends.

Kate Allan

24th Mar 2015

Thanks for a great deal and excellent service. Your follow up and communication was spot on.

Denis Ryan

24th Mar 2015

Emma was very professional and I thought the booking process via travel online was simple and easy.

Karen Robert

24th Mar 2015

Great Service

Robert Pickering

24th Mar 2015

Great Service! Would highly reccommend this company and will look at using them for our next holiday.

Matthew Nightingale

24th Mar 2015

I really enjoyed your service, everything went very smoothly, I have received a great support without the hassle. I will definitely book with you again in the future and I will recommend you to everybody I know. Thank you again for a very enjoyable holiday and your wonderful first class service.

Agata Wharton

23rd Mar 2015

we thank you so much for every thing emma it was our first holiday away over seas and we had the most amazing wonderfull time we are hoping to go to to fuji next year we won't to go to naviti again so again emma and travel online thank you so much for everything and you will be hearing from us again very soon for our next trip over seas thank you wayne and kim hodges

Wayne Hodges

23rd Mar 2015

Liked:
We would use you again. Service is easy to book and tailor. Follow ups were useful and not intrusive.
Not Like:
When booking I had to keep going to tripadvisor to look at the 'true' quality of the hotel and it's facilities. This is fine, just made the whole process take longer.
Recommend:
Yes. And we would book again through travelonline.

Stuart Baldwin

23rd Mar 2015

This is not the first time i have used Travel Online, i actually think it is the third or fourth time?! I continue to go through Travel Online as the pacakge deals are very competitive, the payment options are convenient for me, it's easy, and if I have had any concerns staff are always very helpful and respond quickly - either by phone or email.

Melissa Reed

23rd Mar 2015

I had no problem whatsoever with your service. Everything ran smoothly, including the transport was on time for both pick up at Denpasar and return to the airport. Would definitely use you again and would recommend to anyone your services.

Janet Tomizzi

23rd Mar 2015