TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,527 customer reviews

Amy was sensational in organising my family' s holiday to Fiji. She was prompt in getting our quote out, and available to answer ,y many questions. A very special thank you for organising one of the best holidays we have ever been on.

Richard Brooke's

8th Mar 2015

No problems at all with service we received. Thanks.

Linda Bullard

8th Mar 2015

Hi Clare,
We are back in Melbourne and I just want to thank you for all your help along the way and the great service you provided. Our trip to Bali was fantastic, the resort was amazing and the free massage in Seminyak was the best. Also want to thank you for letting us still use our transfer to the airport on our last day on a different date as our Airasia flight was cancelled. I will definitely be going through travelonline again. Thanks again Clare

Carly Murphy

6th Mar 2015

We booked our honeymoon with you and we appreciated how easy it was. We booked our flights and accommodation at a great price, and you emailed us all the documentation we needed (such as itineraries, e-tickets and reminders) at the right times. Thank you for your exceptional service, we had a fantastic holiday and we would certainly recommend you to our friends!

Jarita Van

6th Mar 2015

Thanks Emma for the good service. I would definitely book with you again. Freshwater Point resort was wonderful and suited me perfectly. I would rather be back up there again now!
Thanks again.

Jennifer Garner

6th Mar 2015

The service received from Travelonline was efficient and friendly. I would certainly book with them again and recommend them to family and friends.

Rosalind Woods

5th Mar 2015

Prompt feedback and good recommendations on hotel. Great experiencce!

Sin Kwan Yeung

5th Mar 2015

book again any time no probems all vouchers transfers excellent no worries tops

Harold Smith

5th Mar 2015

Very good, the driver was there to pick me up on time and coming back was also very good. Thankyou for arranging it for me, will be in touch another time. Have a lovely day

Jennifer Norton

5th Mar 2015

Overall our arrangements were very satisfactory. We enjoyed the organised activities & shows.
Had a great holiday, even had an extra day as plane was unable to land on day of our departure.
Will keep TravelOnline in mind when considering holidays in 2016 +

John Morgan

4th Mar 2015

Quick, easy, convenient and affordable would definantly book with you guys again

Skye Cantarakis

4th Mar 2015

Great deals and easy to book. Staff were very friendly and helpful with any inquiries about the booking and delivered all the required information promptly. It was great to know exactly what was booked and the price to pay. Definately will consider booking in the future and will be recommending to friends. Thank you for the help in making it a great holiday.

Peter Nguyen

3rd Mar 2015

very profesional and helpful and a great deal with a lovely property to stay at

Sonia Bjorge

3rd Mar 2015

I am very pleased with the service provided by Emma and the team at travelonline.com
I had emailed questions and requests several times and the response time was always prompt. Nothing was too much trouble.
We had no issues with ticketing etc when on holiday. Everything went as planned.
I will have no problem booking again through this website!! In fact we in the process of deciding on our next destination and I will be booking with travelonline.com We have also recommended you guys to family and friends.
A special thanks to Emma for putting up with all my questions and requests.... it could not have been easy for you!!
Danielle

Danielle

3rd Mar 2015

I have used TravelOnline on previous occasions and cannot fault the service. My queries were answered promptly and I would not hesitate to use again, and again.

Lorraine Ryan

3rd Mar 2015

Great service and everything went without a hitch.

Robert Palamara

3rd Mar 2015

It was amazing service value for money no problems. Thank you

Diana Buxton

3rd Mar 2015

Fantastic prompt service, easy to use webpage

Ralf Regeer

3rd Mar 2015

Emma was very helpfull, responding to my emails straight away.
All my requests were met.

Very happy-will use again

Darryn Vowles

2nd Mar 2015

The service was very good and professional. You responded immediately and efficiently to all our questions and requests. Thank you!

Arnold Pinaud

2nd Mar 2015