TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

Very helpful. Easy booking. Prompt reply to questions. Excellent service

Jarred Moller

5th May 2015

awesone, not the first time we have used this service and wont be the last. Absolutley hassle free, prompt and delivered everything promised. Great service

Keith Land

5th May 2015

Thanks Lisa great communication and easy transaction.

Oscar Gatt

5th May 2015

Cecilia was fantastic. Great service. No more trolling the Internet looking for accommodation for me.

Sue-anne Higgins

5th May 2015

Easy and hassle free.

Michael Dunn

5th May 2015

Efficient booking.

Simon Loone

5th May 2015

Great work..! Can't say how fantastic it was so painless and easy to book with everything running smooth and no issues at all. Will be looking at booking future holidays with you.. Thank you :-)

Douglas King

5th May 2015

Would book with travel online again and reccomend with family and friends, friendly service, very easy to get quotes online quickly, we spent ages adjusting our quotes online and every time it gave an updated quote.
Great service !

Sarah Maggiolini

5th May 2015

Trip was very well organised

Jane Weber

4th May 2015

The service you provide is simple and easy and competitively priced
I would like to thank Amy my whole family enjoyed our holiday.

Aaron Stone

4th May 2015

Your service was thorough and response times to queries very quick. Yes I would book with you again and would recommend to others.

Jane Weber

4th May 2015

This is the 3rd holiday booked through Travelonline. Everything was perfect yet again. All documentation was correct. Transfers were well organised. Very easy to contact with any queries. I wouldn't hesitate to recommend their services to anyone. I will be back! :-)

Janette Walton

4th May 2015

Very happy with service for requests made. Good amount of time to plan, pay then holiday!

Gillian Hawken

4th May 2015

From the time of reviewing where we wished to stay in Phuket and the offers provided by travelonline and then the booking and receiving the prepaid voucher was seamless. I will always consider reusing travelonline and recommending to others of the travelonline web site.

Christopher Blair

3rd May 2015

Emma was always very prompt with replies to queries. Staff always pleasant and friendly when speaking to them on the phone. Would definitely book with travelonline again and recommend them to friends.

Cheryl Kelly

2nd May 2015

Have already recommended your service to other friends. If the right deal comes along definitely will book again with you.

Stuart Balding

2nd May 2015

Excellent and convenient service.
When our original choice was not available, TravelOnline came up very quickly with an excellent alternative .
Thankyou very much.

Alan Faulkner

2nd May 2015

Everything about the booking was perfect. The communication from the person handling the booking kept me informed and up to date. The deal I got was amazing and included lots of extras. I would definitely recommend and use travelonline again without hesitation. They were great!

Sally Turner

2nd May 2015

Fantastic Service value for money and I would go through Travel online again, again thanks for a fantastic holiday

Sheryl Mcnally

1st May 2015

Could not fault

Geoffery Boyd

1st May 2015