TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

Excellent service, got exactly what was advertised, kept informed.

Robert Peat

2nd Sep 2024

Just brilliant on every level once again! It's our fourth booking with TravelOnline and we're already planning our fifth one for next year!! Thank you so much Nicole for your awesome service. So greatly appreciated!!

Brooke Edwards

2nd Sep 2024

first time using this company. yes we did google. but they gave us a great price on the trip. much cheaper than going through a regular travel agent/shop. kristy was awesome. kept in touch. got it all sorted in quick time.. i would use them again in the future.

James Walton

2nd Sep 2024

We recently booked a trip to Sunprime Kamala Beach in Phuket, Thailand through TravelOnline. We've used TravelOnline a number of times now, and once again we were treated to another one of their fantastic, great value packages for our holiday. The booking process is simple and clear, and our consultants were very responsive with any questions or concerns we may have had in the lead up to our holiday. Flights, transfers and accomodation are all taken care of and in our experience so far, are always very seamless. The bonuses included on this trip were a 4 hour sight seeing tour of Phuket, which we thoroughly enjoyed, as well as 2000 THB resort credit. The local affiliate who facilitated the tour was also able to book us some additional experiences while we were there.
I highly recommend booking through TravelOnline and we will most definitely be using them again in future.

Todd Hansen

2nd Sep 2024

Everything was fully explained at booking stage and we felt confident about our holiday, thank you Nicole, would recommend TravelOnline anytime.

Stephen Vicary

2nd Sep 2024

TravelOnline was easy to deal with , good communication and provided an efficient trouble free service.

Jillian Whyte

2nd Sep 2024

Happy with the service provided

Kate Mccullough

2nd Sep 2024

Good clean, no fuss no muss service.
Booked, got the paperwork and got the holiday we paid for.

Rhys Davies

2nd Sep 2024

Natasha was great to deal with, she was very responsive and would highly recommend

Dion Kearns

2nd Sep 2024

Natasha was informative and guided us through the process

Darren Millsteed

2nd Sep 2024

So easy to deal with. Love the bag we were given in Bali made for a perfect beach bag.

Sarah Martin

1st Sep 2024

Thank you for a great service, as we only had one issue with our included tour in the package it got sorted straight away and we were on our way. Response was quick and with ease

Patricia Ann Holmes

1st Sep 2024

Would recommend very easy to deal with

Lee O'grady

31st Aug 2024

Absolutely very helpful

Mario Micallef

31st Aug 2024

Good communication everything went well flight, transport and accomodation all perfect

Kevin Peart

31st Aug 2024

Very quick response to all our questions. Everything about our trip was well organised. Will definitely use Traveonline in the future.

Zowie Scragg

31st Aug 2024

Seamless, perfect and effortless! We will never use another travel guide/agent again. You are our people! Thank you so much.

Teagan Aisbett

30th Aug 2024

Great communication and service from travel-online. Affordable holiday package which did not disappoint. Would definitely use the service again. Thanks Natasha.

Karen Partridge

30th Aug 2024

The service was fantastic. Will recommend to friends and family.

Peter Terlikar

30th Aug 2024

What a great package! Everything delivered as promised. Only issue was staff at check in didn't have full knowledge off all of our inclusions so check in took a while to get all that sorted, but that wasn't the fault of travel online.

Cara Hailes

29th Aug 2024