TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,527 customer reviews

Awesome service. Personal, friendly,efficient & I will highly reccommend to others. Thanks you

Sujayne Downies

3rd Feb 2015

Very helpful and fast with returning calls or answering questions

Anthony Christakakis

2nd Feb 2015

Everything ran smoothly

Steven Lane

2nd Feb 2015

Hi Joanna,

I would like to say thank you. Everything went according to plan. There were no issues or hiccups whatsoever.

Overall my experience dealing with yourself and your company was fantastic. You were quick to respond to any queries that I had which put me at ease.

In terms of utilising your services again the answer is a definite YES. I have also recommended your site to members of my family, friends and work colleagues.

Thanks again.

Ayed Haddad

2nd Feb 2015

Good easy to use web site

Sandra Mcewen

1st Feb 2015

As mentioned the flight non inclusion of meal service was a disappointment as I did not realise this was the case but again not a deal breaker.
The information/pamphlets i assume you sent through prior to departure was a great value add as I did a lot of reading and research before getting there and so was so much more informed so thank you.
Palm Grove and the beach front property was unreal - both hubbie and I loved the position, the peacefulness, the cleanliness of the rooms, and their position on the beach. Thank you for the recommendation!

Katherine Begetis

1st Feb 2015

Thanks Emma for assisting us with our holiday. We had a fantastic time and it was great knowing you had taken care of all the details that we may have missed.

Yvonne Hawke

1st Feb 2015

Fast & efficient service. thankyou!

Wendy Strohmayer

31st Jan 2015

I was extremely happy with the service I received from Amy, I liked that she kept in contact with me even after I had booked my holiday, any questions I asked her she got straight back to me, this was the first holiday that I have booked online apart from accommodation overnight and I can say that I was extremely happy with the service. I was hesitant at first because I had never done this before and going overseas I felt a little hesitant but I can say that I made the best choice and that it is just the same as going to a travel agent except doing it over the internet and I think a little better service, only difference you don't see their face just emails back and forth. I have already recommended Travelonline to a friend and I am going to organise my next holiday for June this year my birthday to Port Douglas, so thankyou so much..

Judy Watson

31st Jan 2015

Overall the service was excellent apart from a couple of minor hiccups which were quickly remedied.
The suggestions and the travel arrangements were first class and with vouchers in hand it was a seamless operation.
Travelling through Air Pacific is not on par with other international airlines,but it is a short flight and economical.

Keith Bryan

31st Jan 2015

Hi Joanna
You always have such brilliant deals and this is the 2nd time my partner and I have booked with you at the outrigger in noosa.
I have told quite a few friends about your website!!
Thank again and I look forward to booking with you again soon :)
Lavinia

Lavinia Strachan

31st Jan 2015

Very happy with the service we had a great holiday would definately book again

Scott Taranto

31st Jan 2015

This break was great and resort excellent, not great variety of foods.
Travelonline staff always helpful. Virgin very disappointing will have to think twice next time to travel with Virgin

Bernard Daniels

30th Jan 2015

Would book with you again and would recommend. Value packages and helpful fast email responses.
Thanks.

Danielle Nixon

30th Jan 2015

The service recieved through travel online was outstanding! Rebecca was extremely professional and always got back to us in a timely manner. The properties that were recommended suited our needs and did not dissapoint... I wouldnt hesitate in recommending using them to anyone the whole process was seamless and the holiday was fantastic!!

Lauren Lachapelle

30th Jan 2015

I have used travelonline previously and have never had a problem. I find the booking process goes smoothly and would continue to use you for further trips. Would definitely recommend to others.

Michelle Del

30th Jan 2015

Very easy to deal with. Prompt responses to e mails.
Yes will book with you again when good deals come up.

Nilan Fonseka

29th Jan 2015

Ive looked at lots of deals with travel online but never booked before this one. I was very happy with the service when I finally booked our 30th anniversary trip through you.
Everything on our trip went very smoothly and the advice I received about resorts was spot on.
The price was great and we thoroughly enjoyed our trip.
I wouldn't hesitate to book through you again.

Warrick Jackson

29th Jan 2015

second holiday we have booked with you both have been great and so easy to do. we will be booking our next one with you also. thankyou

Lance Meikle

29th Jan 2015

Great service, would recommend to friends and family

Binh Lieu

29th Jan 2015