TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,527 customer reviews

Great customer service

Leanne Swanson

29th Jan 2015

This was the first time we have used travelonline and found it incredibly easy, efficient and economical. Thanks for helping us organise a wonderful holiday!

Karen Poole

29th Jan 2015

I love the information available on your website. The "Hot Deals" and special offers that you provide are great and are always so tempting! The booking process was easy and everything we received was exactly as per the quotation, so no nasty surprises. Any additional queries I had were answered by your staff over the telephone. I would not hesitate in recommending your website and travel opportunities to family or friends, and have in fact done so already! Thanks so much for a great travel experience Travelonline!

Rainier Cornelius Kroeze

29th Jan 2015

I found the staff to be very helpful and informative. We were unsure how all the bookings would work out, since this was our first time using travel on line, but everything went very smoothly and was what we expected. Thank you, we will be using this service again. The holiday was great

Damian Callum

29th Jan 2015

I would book again with you and recommend you both to family and friends. Thanks for your help Lisa

Andrew Redstone

29th Jan 2015

Everything was professional and thorough would definitely book again. With you and recommend your service to others. Also your proves and deals are unbeatable.

Robert Saidi

29th Jan 2015

No problems with booking process or communication. I would use again.

Kylie Chandler

29th Jan 2015

For my first experience of booking a holiday online, I was very surprised at how easy and well everything went through Travelonline. I will be definitely be booking through you again!

Stefano Pirina

28th Jan 2015

For my first experience of booking a holiday online, I was very surprised at how easy and well everything went through Travelonline. I will be definitely be booking through you again!

Stefano Pirina

28th Jan 2015

I received excellent service right from my very first inquiry. Our consultant was brilliant and we will use her again. I have recommend your business to everyone I know going on a holiday!!! We will be booking all our holidays thru you. We're just deciding where to go next!! You just can't beat your packages, when it comes to value for money.

Jane Symes

28th Jan 2015

Yep would book with you again, this is my second time using you and I'm very happy. Prompt responses to emails and questions, a very straight forward service
Thanks

Bron Blanch

28th Jan 2015

Very efficient, no fuss service. Very well organised and great communication.
Thank you.

Michelle Demirel

28th Jan 2015

Very happy with the service. No problems with prompt replies. Will use again. Thanks.

Tania Jones Riley

28th Jan 2015

Very helpful

Joanne Galloway

28th Jan 2015

yes i was very happy with the service.
Emma always replied very promptly every time i asked her a question which made me feel very confident.

Catherine Maria Randazzo

28th Jan 2015

Have used Travel online 3 times now for holidays and found them great every time. Thankyou for making booking a holiday an easy experience.

Mary Scott

28th Jan 2015

We found the online service to be very user friendly and Joanna was a very reliable and efficient consultant. We would definitely use your service for future holidays. Thank you.

Gary Waugh

28th Jan 2015

Took a little longer that stated to get our quote, but it was over the Christmas period so understandable. Everything was as it said it was going to be. The day spa voucher was fantastic, what a fabulous placid it was.

Bruce Ede

28th Jan 2015

excellent service, can't find any fault at all.
would definitely recommend to family and friends

Hoang Mai

28th Jan 2015

Excellent service, always happy to help in a timely manner.

Brianna Baker

28th Jan 2015