TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

Will book through again. Very helpful and was there when I needed.
Thank you!

Jordyn Connelly

12th Mar 2015

Service was great

Alison Kay

11th Mar 2015

Fantastic Service, prompt response to my emails. very user friendly. I would definitely recommend to family and friends.
we had a fantastic holiday.
Thank you.

Michael Vanlangenberg

11th Mar 2015

very happy with our service from travelonline. Second time l have booked an overseas trip with them and have been happy on both occasions. Thank you

Warren King

11th Mar 2015

Nothing was too hard for you. Thanks for helping me when I had queries & needed arrangements changed. I'll definitely be back.

thank you!!

Lisa Bienias

11th Mar 2015

Your service was wonderful. Everything was organized and went according to plan. It was quick and easy to book a holiday through Travel Online. We will defiantly recommend this site to others and use this site again to book another holiday. Thank you!!

Rick Mcmillan-halsey

11th Mar 2015

I would book through travel online again and i have recommended this site to others

Vesna Dedic

11th Mar 2015

Everything delivered as promised, could not be more happy.

Robyn Wallis

11th Mar 2015

The consultant were fast and reliable. They replied to our email and request very quickly. We had special bedding and invoicing request and it was done with a email. We Will be booking here again for our next holiday and will recommend it to everyone!

Libang Song

11th Mar 2015

Great service, Clare was happy to help and went out of her way to offer alternative solutions when our first preference was not available. Even manged to find rooms when the location itself said they were fully booked.

Will use again and recommend to others.

Matthew Petersen

10th Mar 2015

TravelOnline was wonderful. Very user friendly site, from getting a quote to booking with very competitive prices. Prompt email replies and available by phone if required.

Leanne Colin-thome

10th Mar 2015

Very efficient and helpful

Anthony Cooke

10th Mar 2015

I had the best service and support from Emma. She went out of her way to help us with our holiday. Thankyou

Rina Gibbons

10th Mar 2015

Loved being able to easily play with different inclusions to create our own package. Easy to book. Great service and quick response to emails. We've already recommended you to our neighbours! Would definitely use you again.

Lynda Butler

9th Mar 2015

I got a really good time.the whole planed trip was perfect.even transfers from the Airport to the Island well organized. There is nothing I would like to complain.
Thank you so much make the trip so easy for me. When I will travel in this area again you are my first choice.

Viktor Miller

9th Mar 2015

Everything worked out OK, Thanks

John Flewin

9th Mar 2015

Your service - as always we exceptional.

Kimberly who stepped in for Lisa - was warm, super quick, professional and answered every question with super efficiency and understanding.

As she had visited the property - it was a massive plus to be able to ask her questions.

We always use travel online and this experience confirms why - its just so easy and friendly.

Andrew Minogue

9th Mar 2015

Amy was sensational in organising my family' s holiday to Fiji. She was prompt in getting our quote out, and available to answer ,y many questions. A very special thank you for organising one of the best holidays we have ever been on.

Richard Brooke's

8th Mar 2015

No problems at all with service we received. Thanks.

Linda Bullard

8th Mar 2015

Hi Clare,
We are back in Melbourne and I just want to thank you for all your help along the way and the great service you provided. Our trip to Bali was fantastic, the resort was amazing and the free massage in Seminyak was the best. Also want to thank you for letting us still use our transfer to the airport on our last day on a different date as our Airasia flight was cancelled. I will definitely be going through travelonline again. Thanks again Clare

Carly Murphy

6th Mar 2015