TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.86 out of 5 from 14,273 customer reviews
Fabulous service - fantastic holiday.
Johannes Nekeman
27th May 2024
Efficient , informative and dependable . Thankyou .
Michael Moore
27th May 2024
Team members always quick to respond to any holiday modifications etc.
Steven Mccormick
27th May 2024
Great service, easy to deal with.
Debra Clegg
27th May 2024
Lisa was excellent in assisting us to put our trip together. She was highly responsive and easy to talk to being in our home city. We will be using Travelonline and "Iknowthepilot" again for our travels as they made it easy and cost efficient for travel.
Geoff Cripps
27th May 2024
Everything went perfect from initial contact to confirmation to supplying tickets . Won't hesitate to use these guys again next year.
Gary Mounsey
27th May 2024
The booking and coordination for flights, buses and Naviti resort was faultless. Thank you Natasha.
Catherine Lymbery
27th May 2024
seamless across all areas
this is the third time I have used travel online
our holiday experience was fantastic
we had a great experience across all aspects our our holiday experience
flights were comfortable and quick
check in and out through both airports were great
our transfers from the airport to the hotel and back were great. both drivers were professional and friendly
our check in process was excellent
our room was massive, clean and comfortable
we had Rock Royalty Benefits included in our room
this was fantastic. alacart breakfast, free flow cocktails and finger food from 5.30pm - 6.30pm every night
all staff members were fantastic
overall I highly recommend travel online to anyone looking to book a holiday
Brian Cutting
26th May 2024
Easy to use online service, helpful staff when speaking to them via the phone as well. Will definitely use again!
Adam Teat
26th May 2024
Highly recommend their service. Prompt and reliable with competitive quotes
Ameet Kanchanprasad Londhe
26th May 2024
Excellent service and everything was organised perfectly. I would definitely book with this company again when travelling
Jade Barr
26th May 2024
Superb experience in dealing with this agency. I have no suggestions for improvement and will use them without hesitation again.
Alex Money
26th May 2024
Fairly happy with the process
Carol Da-Re
26th May 2024
Helpful
Natalie Trevaskis
26th May 2024
Everything was planned wonderfully especially the airport transfers which are always so helpful
Mitchell Ebb
26th May 2024
Amazing service will definitely book again through travel online from start to end was great service .
Thank you ☺️
Lisa-maree Shrimpton
26th May 2024
Easy to communicate with. Fast responses. Very helpful when booking & even after booking.
Deborah Donnelly
26th May 2024
All Good everything handled by Robert Sartor (Dad)
Andrew D'angelo
25th May 2024
Travel Online was easy to deal with and great communication.
Rachael Muir
25th May 2024
Experience was good and I have used Travel Online on numerous occasions without a problem.
Chris Georgiou
24th May 2024