TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,804 customer reviews
Very efficient staff and answered all my concerns as this was my first trip to Bali. Would highly recommend the staff.
Nola Parissis
26th Aug 2024
Thank you Kristy. You made booking our holiday so easy and perfect. I will definitely book through you again in the future and have recommended you to my family and friends.
Lisa Fiamingo
26th Aug 2024
The staff were so friendly and accommodating and were able to get me 2 rooms at my favourite resort when I called them and they had said they were booked out
Jodi Sharman
26th Aug 2024
Very prompt response to all our questions. Everything about our trip was well organised and we had all the information we needed.
Mark Hilder
25th Aug 2024
Excellent service, easy to deal with and happy to answer questions.
Kylie Evans
25th Aug 2024
great service & value for money
Leanne Maree Mccreadie
25th Aug 2024
Travel Online were so easy to deal with, quick and efficient. Highly recommend!
Amy Bartlett
25th Aug 2024
The Travelonline team were super helpful and easy to work with to plan and book our holiday. Their package options are practical and user friendly to navigate and select. I look forward to booking my next holiday package through Travelonline.
Vanessa Swindells
25th Aug 2024
Fabulous, responsive service. Value for money. The only negative was that we didn't receive the ocean view room as included in our package.
Jasmine Byron
25th Aug 2024
Travel made easy
Abraham Rane
25th Aug 2024
Helpful. Responsive. Would definitely use travel online again for holiday booking
Thank you for all your help.
Troy Jackson
25th Aug 2024
Everything went to plan, no issues at all, great service, including our 2 transfer drivers from Denpasar airport to the hotel & back
Vickie Morris
25th Aug 2024
Emma was amazing, if we had any problems throughout our travel she would be right there to answer any questions we had. Super happy with the service and would definitely go through travel online again!
Sapphire Grace Te Pou
25th Aug 2024
Excellent service - thank you!
Danielle De Redder
25th Aug 2024
So easy to deal with! Very helpful & will definitely use Travel online again!
Luke Dornbusch
24th Aug 2024
Always good, prompt replies and good service and keep me as a traveller informed, hence why I came back to use your services again for a 2nd trip.
Joanna Casorzo
24th Aug 2024
We will use traveonline again
Leszek Kopycinski
24th Aug 2024
Everything was organised to the finest detail we had a very enjoyable smooth trip. Looking forward to our next holiday adventure with holidays on line thank you Helen and Rodney Kia Orana.
Rodney & Helen Hee
24th Aug 2024
Very good service. Great price. Very happy.
Andrew Wheatley
23rd Aug 2024
All was as described
Communications were good
MyPhuket transfers and tour were excellent
John Stansfield
23rd Aug 2024