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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

great service with the online bookings - very smooth and no hitches with transfers, or bookings.
Many thanks

Susan Pascall

12th Oct 2014

Would book with you again and have already recommend you to family and friends. Thank you!

Tri Huynh

12th Oct 2014

Hi Emma,

Thanks for the email. We thought your service was exemplary for our holiday. The vouchers worked fine and bookings were as expected (accommodation and transfers).

Will recommend TravelOnline for others.

Now we are looking at Fiji next year - at your convenience - could you provide us some information on Fiji holidays - sorts of packages available, which island, best time to go, activities etc (looking at our whole family this time - Stephen & Sue, Daughter 18 & Son 22: 4 rooms (maybe 2 bedroom villas x 2). anyway no rush.

Cheers

Stephen

Stephen Collicutt

12th Oct 2014

Excellent service.
Day dream island was good but certainly a little run down but rooms great views and clean, staff all but one very helpful and polite. When school hols finished much less crowded

Andrew Macgill

12th Oct 2014

Very good service! I was just disappointed in the standard of the hotel! I would not recommend the hotel. It was far from luxurious!

Gary Charles Nurick

11th Oct 2014

Very happy !!!

Igor Chekmarev

11th Oct 2014

Efficient - all arrangements went smoothly

Stephen Gray

11th Oct 2014

Awesome, thanks!

Lee Hazlewood

11th Oct 2014

Terrific service and very prompt responses to any questions I had. The package was great value for money and we had a wonderful family holiday. We would certainly use travel online again.
Thanks travel online for everything!

Shawn Sartori

11th Oct 2014

We would use travel online again. There were no hiccups in the process at all. Thank you!

George Koning

11th Oct 2014

We always use Travelonline for our family holidays. Emma was very efficient and easy to deal with. We seemed to be constantly emailing her requesting prices and changes and nothing was ever to much trouble. Her reply was always prompt and courteous. Your pricing is always competitive and you have never let us down with transfers etc. On the other end Grace who represented your company from my Phuket was an absolute delight and arranged all our tours. Again nothing was to much trouble. Thank you.

Kylie Anderson

11th Oct 2014

We always use Travelonline for our family holidays. Emma was very efficient and easy to deal with. We seemed to be constantly emailing her requesting prices and changes and nothing was ever to much trouble. Her reply was always prompt and courteous. Your pricing is always competitive and you have never let us down with transfers etc. On the other end Grace who represented your company from my Phuket was an absolute delight and arranged all our tours. Again nothing was to much trouble. Thank you.

Kylie Anderson

11th Oct 2014

thanks for your help had a wonderful holiday.
would recommend you guys to all our family and freinds

Graeme Murray

10th Oct 2014

This was my first trip Overseas being a bit nervous. I was very happy with what i purchased. I thought at first it was a lot of money but once in Fiji realised I didn't need to worry about anything including transfers, and getting to see the Mainland as well as an Island. I would defiantly use TravelOnline again for my next journey. Thoroughly enjoyed and would recommend to family and friends. Thankyou

Liana Frankcom

10th Oct 2014

Great service as has been experienced in the past. We have booked through you three times now over the last three years and have been very satisfied.

Regards, Bob Trautz

Robert Trautz

10th Oct 2014

Absolutely spot on, I had to change our dates due to a bereavement and your girls were all so helpful and patient with me. I cannot fault their service - 100%
Thank you so much

Anita Hirst

10th Oct 2014

Wonderful service received as always. Our original flights booked were expensive so it was great to have your advice on adjusting our travel dates to get better value for money for our quick trip. We'll definitely continue to book our holidays with travel online!

Tania Basheer

10th Oct 2014

Thanks Emma for your assistance in organising our trip to Fiji. Your promptness in assisting with our needs and questions made the organising sooo much easier.
We will definitely use travel online again in the forture and will definitely recommend to others.
Cheers

Liz

Elizabeth Eustace

10th Oct 2014

My first experience with TravelOnline and will definately be back. Their package holidays represent excellent value. Highest level of personal service for an online company that I have ever dealt with. Prompt to reply to emails (or return calls) and always contactable by phone when you really need them. Would happily recommend to others ... and no I'm not related to the boss, nor do I own shares in this company !! Thanks Rochelle

Clint Harrison

9th Oct 2014

Very great service. I'll keep in mind for my next travels. Thank you. Sara&Patrizio

Sarah

9th Oct 2014