TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

your service was excellent everything was arranged very well .emma got back to us if we had any questions .
we will book with you in the future

David George Soames

11th Jan 2015

I was extremely impressed with the service provided by TravelOnline as well as Lisa Scull.

Lisa contacted me with a date I had put in wrong on one of the travel pages - she had actually looked into my booking and realised the date was wrong. Then contacted me to confirm. Exceptional service and attention to detail.

This was the first time I had used TravelOnline and the ease of use and ability to book all aspects (flights, transfer flights to island, accommodation, breakfast package etc) was very convenient.

I will definitely look to use TravelOnline next time we are looking to travel.

Bruce Dando

10th Jan 2015

Service was great. No problems, no hidden extras.
Would use again for another holiday

Linda Moss

9th Jan 2015

Clare was fantastic and very helpful. I couldn't make up my mind on where to stay and Im sure this was frustrating for Clare but she didn't show it. Was very happy with service overall and would definitely use Travelonline again.

Katrina Macleod

9th Jan 2015

Great help, easy to book and service was great

Melissa Tapp

8th Jan 2015

Quick response to all questions. Very clear and easy to use internet quote and booking interface. No complaints, very happy and have recommended Travel Online to others

Claire Gilligan

8th Jan 2015

Most impressed with the service, promptness and efficiency of Travelonline. Would not hesitate using them again. Thank you

Lisa Neilson

8th Jan 2015

Thanks Joanna for your wonderful service.
Every thing was great with no hicups at all.
we were upgraded to a better room on arrival and the staff were once again super amazing and made us feel at home.
thanks you and we hope to deal with you again.

Jim

James Wilkin

8th Jan 2015

All good. Thank you!

Mark Woszczalski

8th Jan 2015

Firstly tour website is fantastic, very infornative and very organized and easy to navigate The quick quotes are fantastic. Secondly the response and helpfulness from the staff is exceptional and very honest in opinions about properties Enna Watts especially was extremely helpful and accommodating.I am looking forward to booking my next holiday with Travelonline

Effie Niarchos

8th Jan 2015

Thankyou so much for your assistance in booking my trip! Everything went perfectly! I found the service you provided was very helpful and efficient. Whenever I needed to contact Natalie to enquire about something I was able to talk to her or have a response to am email straight away

Taryn Karlic

8th Jan 2015

Quick replies
Professional service

Roselyn Kisun

7th Jan 2015

Awesome service and always happy to answer my silly questions... Had a fabulous holiday!!

Craig Goss

7th Jan 2015

Service was great, like how we can book and quote online then talk to someone about the packages.

Lisa and the team were very informative and patient with me and all my questions :) and kept us update with any changes.

Will definitely be using travel online again!

Nathan Shipp

7th Jan 2015

Booking our holiday with TravelOnline was fantastic. The process was easier than a travel agent, we could get quick quotes, make changes to suit our budget and not pay for the things we didn't want.
All accommodation was extensively reviewed, more than a travel brouchure, and at a standard listed in reviews.
We will definately be using TravelOnline again.
Thanks for a great holiday without the Travel Agent stress

Caroline Ortel

7th Jan 2015

As per previous booking, all I can say is excellent, excellent, excellent. We will always book through you guys! There is never an issue and nothing is ever too hard for your staff.

Neil Magri

7th Jan 2015

Awesome

Yolande Paton

6th Jan 2015

Very happy with the service with travel online! Will definitely use travel online every time!

Heinz Evalu

6th Jan 2015

Loved booking through Travel Online. Great service and they helped promptly whenever I had any questions. I only booked accommodation and transfers this time, next time I will book my flights as well. I would recommend travel online to my friends and family. Thanks :)

Vanda El-houli

6th Jan 2015

Your service is great. I will again book with you, so very helpful and so professional. Thank you so much Emma. Never had a problem with anything when we have booked with you. Thank you for another wonderful holiday.

Greg Wilson

6th Jan 2015