TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

excellent service - vouchers provided were of good use, timely paper work etc. Should have been better if could have given some information about hotel rooms which are not worth staying- a feedback has been sent.

Raj Sharma

14th Dec 2014

Everything was done for us, and super easy To understand. all we had to do was confirm the booking before we left! Will definitely book with travel online again and will recommend to others. Thanks so much Amy!

Brooke Zohn

13th Dec 2014

Had a wonderful holiday! I've recommended this company to all my friends. Everything was wonderful. Thank you so much for helping me book it all!!!!!

Rebecca Reid

13th Dec 2014

Service was wonderful. Helpful consultant.
We would book with TravelOnline again in the future and we will recommend to our family and friends.

Warren Jones

13th Dec 2014

TravelOnline's service was excellent, price was good and booking process seamless.

Shane Pieper

13th Dec 2014

Service always prompt. Would book with you again.

Graham Trout

13th Dec 2014

Have used Travel on line many times and will again. Keep up the good work!!

Paul Cahill

13th Dec 2014

Great service from start to end. Would recommend this service to everyone.

Kerry Meier

12th Dec 2014

All our needs were taken care of and all went smoothly.

Ronald Evans

12th Dec 2014

Amazing service once again. both Danielle and Kimberley who filled in for Danni were brilliant. No delays in service - with a can do attitude that's looks after the customer needs. call backs were on time as promised and we felt like our concerns had priority even though I'm sure there were bigger issues to deal with. WE're moving to Fiji next Feb adn will recommend everyone who visits to book through ToL. The website is so easy to use as well. Well Done once again.

Sam Daw

12th Dec 2014

The arrangements and the communications to respective agencies were Upto the mark and no instance of mismanagement. Highly recommended for families and friend

Rahulkumar Shah

12th Dec 2014

Everything went smoothly, no hitches of any kind. I would recommend your service.

Michael Phillips

12th Dec 2014

It was easy as just printing off the travel documents and not having to worry about individual arrangements such as the flights, the accommodation and transfers

Justin Eamens

12th Dec 2014

Morning Idalilly sorry its been awhile since I replied. The service you provided was excellent considering all the changes we made nothing was too much trouble. Do you cover all over Australia my friends are thinking of Adelaide next October? Thanks again Merry Christmas & Happy New Year 2015. Regards Sue Sharee Corinna

Susan Thompson

12th Dec 2014

Very easy to deal with. No complaints about anything, very straight forward
Great company to deal with.

David Truscott

12th Dec 2014

The service was good:) we did enjoy the holiday a lot!

Ming Zhu

11th Dec 2014

Service from travelonline was great,very helpful.
I would recommend this company to friends.

Shirley Montalto

11th Dec 2014

excellent service and competitive cost. will use you guys again

Allan Ritchie

10th Dec 2014

quick response.

Mahdad Sonee

10th Dec 2014

Great service and attention to detail. I would use this agency again and definitely recommend it to others. Thank you for all your help with our booking.

Sharina Natali

10th Dec 2014