TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

We thought that your service was excellent, fast, efficient and spot on. The villas booked for us were absolutely perfect accommodation and location. The food and drinks however were extremely expensive even the small supermarket, we ended up going to the markets at Nadi.

Gerard Holden

10th Dec 2014

Particularly liked the process of 'one total payment' invoice for the whole trip verses a payement for the hotel, a payment for the airfare, and a payment for deposit (as was experienced last year when booking with you guys).
i would definately book with you again and recomend to others.
thank you and see you again next time we book our overseas travel.

Jeffrey Beutel

10th Dec 2014

Great service! Thank you Amy!

Belinda Phillips

10th Dec 2014

Holiday
made easy no problems

Gary Vann

10th Dec 2014

Great service, very helpful

Aaron Wells

10th Dec 2014

I would book with you again and recommend to others as it was a seamless booking with no hassles whatsoever. Thanks!

Nicole Buckler

9th Dec 2014

Very friendly and prompt service. No problems, will recommend. Thank you!

Andrew Fisken

9th Dec 2014

Lisa Scull is an excellent travel consultant. She helped me when I had to reorganise dates for my travel and also when I wanted to add my partner to my trip to Heron Island. I would certainly recommend TravelOnline to my family and friends.

Sally Blain

9th Dec 2014

Nothing I did not like, enjoyed dealing with Jo and thought the service was very professional and organised. Disappointed I had to pay an increase in air fares so will be quicker next time. I would book with again and would recommend you to family and friends.

Gayle Major

9th Dec 2014

the trip went smooth and was well organised

Robert Manvell

9th Dec 2014

The service we received from Travelonline was fantastic. We will certainly use them again when we book our next overseas holiday.

Denise Hickey

9th Dec 2014

Would definitely book again and refer to friends. Thank you.

Andrew Follacchio

9th Dec 2014

Everything promised and paid for happened, most questions were answered quickly.
The only part that seemed to take a while was confirmation of our booking, then finding we couldnt have the rooms we were originally after and having to re book for another type of room and awaiting confirmation again. but in saying that it was all sorted in the end and we had a great holiday with no problems when the time came and we would not hesitate to use TravelOnLine for our next overseas holiday.

Shane Newnham

9th Dec 2014

Excellent, no fuss service. Everything explained and communication was easy.

Steven Mcintyre

9th Dec 2014

To be honest I was nervous that crown would not be able to find my booking. I was wrong! Absolutely no problems at all, and got it all at a great value thanks to travelonline. Would recommend you to anyone and everyone.

Ebony English

9th Dec 2014

very good

Stephen Axe

8th Dec 2014

Fabulous - you made is as easy as could be and everything went right!!!!! I will certainly book through you again. Thank you.

Jenni Woodhouse

8th Dec 2014

Absolutely thrilled with the services provided. Had a query regarding rebooking outbound flight for one member of our travelling party. The Consultant we spoke with was terrific. We would not hesitate to book with TravelOnline again. Would certainly recommend you to Family & Friends. Thank You.

Margaret Roos

8th Dec 2014

Idalilly has been so helpful in helping us book our holiday and in providing updates and assistance. Makes the holiday experience that much more enjoyable

Thomas O'carrigan

8th Dec 2014

Lisa is a true professional
Highly recommend her services

Natasha Hyde

7th Dec 2014