TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

No problem, everyting fine

Gonzalo Crespo

24th Nov 2014

Good sevice - only think was reconfirming transfers and tours once we arrived. Would have liked to not have to confirm again even with a confirmation.
Will book again - thanks!

Emma Jackson

24th Nov 2014

Friendly, prompt service

Mandy Jenkins

24th Nov 2014

I would definitely recommend TravelOnline to everyone I know! Great service, quick and friendly.

I have been seriously impressed :)

Thank you!

Julia Ratcliffe

24th Nov 2014

Everything to do with the booking & travel went well.
No hiccups in any way.

Steven Lethlean

24th Nov 2014

Great service from Joanna Collins - our honeymoon was perfect. All accommodation, transfers and our experiences were amazing and we are currently looking to book our next holiday through travelonline.com. Thank you for everything!!

Deyette Mccrae

24th Nov 2014

Great service, very easy to book and any questions asked were answered very quickly, would definitely use travelonline again

Neale Reid

24th Nov 2014

Website was easy to use.Contact both by email and phone were easy and prompt. A pleasure to deal with travel online.

Kim Ronai

23rd Nov 2014

Service outstanding as always. Nil issues with travel vouchers. Would definitely book future holidays using Travel Online. Continue to recommend you to all my family and friends.

Michele Connolly

23rd Nov 2014

Correspondence was fantastic. Only let down (which was minor) was that I had to buy a voucher for my two year old, same price as adult. Should be seperate prices for children. All in all was great service. Thankyoy

Anthony Antonello

23rd Nov 2014

The service was fantastic all aspects went without a problem. No cancellation of any of our flights a first for us, so our next trip will be through Travelonline.com
Thank you very much.

Gary Fairbrother

23rd Nov 2014

Was very pleased with all communication that I had with Travelonline and would and will recommend them to any family or friends that may be interested in travelling. Thank you. All went off without any problems.

Kenneth Wyburn

23rd Nov 2014

Service was efficient and Amy was very professional and informative. Would highly recommend your service.

Marisa Pruscino

23rd Nov 2014

I would book with you again and I would also recommend your services. Booking was easy, service was excellent. Our queries were answered swiftly and everything went smoothly. Actually, booking was way too easy. Thank you.

Mickayla Graham

23rd Nov 2014

I loved how easy it was for me to book and Clare was more than helpful. I would definitely consider contacting Clare and using travel online for my next holiday.

Thank you very much!!!

Tanya Meizer

22nd Nov 2014

Overall service was good and helpful. Old defiantly book with you again

Ian Maitland

22nd Nov 2014

Service was great, excellent deals. Staff very helpful and informative. Will definitely check for any holiday deals when next booking a family holiday. Have already recommended Travelonline to family and friends.

Mark Stephen Radolovic

22nd Nov 2014

Good service. Everything as described,,
We would use again.
thanks Emma.

Great holiday. Kids really enjoyed..

Christian Boulos

22nd Nov 2014

liked the free massage, it was a great little extra

Helen Rule

21st Nov 2014

Everything went off without any problems at all which made for a very enjoyable Cains experience
Thank you

Stephen E Preece

21st Nov 2014