TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

From the moment we received the email about the special for our trip to Bali, the service from On Line has been excellent. Our driver was on hand to meet us at the airport in Bali and spoke excellent English. He was again waiting for us to return us to the airport on the night we left. Our room was ready at the hotel we chose when we arrived at 1pm and we were given a very late check out. Service in every department was excellent.

Peter Lynton

21st Nov 2014

Highly recommended! Explained what\where we required and it was sorted out with no hassle! Would recommend to anyone.

Trevor Wood

21st Nov 2014

Great staff, always responsive. Very good price for our stay (Orpheus Island). Very efficient and helpful.

Jonathan Martin

21st Nov 2014

We have used Travel online 3 times. All three times they have most extremly easy to deal with and very professional. You can include as little or as much as you want in your quote. No issues when we have reached our destination. Great way of booking a holiday.

Andrew Greig

20th Nov 2014

So easy to use and quick turn around with inquiries. I use this service for all holidays!

Paul Gracey

20th Nov 2014

Hi guys this was the first time we have booked online by our self we get the kids to do it for us but decided to have a shot. travel online was great every thing went according to plan from start to finish We were very happy with you service, special thanks to Rochelle Bishop. Looking at las vagas for next year whole family(7) let you know when it happens thanks again.

Sharon Theresa Bogdanovich

20th Nov 2014

Great Service, thanks Rochelle.

Bianca Paulson

20th Nov 2014

Loved it, service was great, will book and recommend travelonline

again

Caterina Ierna

20th Nov 2014

Hi Claire. My family and I had an excellent stay at the mantra. We received the perfect unit, right near the pool. Defiantly return to noosa, at the mantra and go through u again xx

Daniela Ramunno

19th Nov 2014

exelent service

Justin Williams

19th Nov 2014

Prompt response to email when away due to no transfer being booked as requested. But was resolved and very happy with the service.

Ricky Taylor

19th Nov 2014

Rebecca assisted me all the way!! Answered my many questions and kept me updated. Thank you !!

The only issue was that was I wasn't made aware of that you couldn't combine kids eat free and the $200 voucher.. (as I simply got two travel vouchers..) but the Resort fixed that up at the end with Fusion Holiday itself...

But again Rebecca was GREAT!!

Genia Porter

19th Nov 2014

All travel arrangements went smoothly and the travel consultant was efficient in ensuring that we were advised of a late flight change. Will consider future bookings with travelonline.com

Phillip Peace

19th Nov 2014

Would recommend your service. Reassuring and well organised. Thank you for a luxurious holiday.

Natalie Rehkopf

18th Nov 2014

Good no hassle service. all documentation supplied promptly. Would book again through Travel online.

Alf Plagens

18th Nov 2014

Service was good. We will book with you again.

Philip Rodgers

18th Nov 2014

ALL GOOD - from the ease of booking and communication addressing any concerns before we left, through to the use of voucher with selected companies in Bali (the white water rafting with Dewati was outstanding and so simple to organise when in Bali, from the voucher sent from travelonline). It's the fourth time my family has used travelonline to book and I'll gladly use them again.
10/10 - no problems at all and an outstanding family holiday. Thank you.

Craig Innes

18th Nov 2014

Emma has been fantastic, each time we book now we will always go through Emmas, she is courteous, prompt and always finds us a great deal.

Amanda Rose

18th Nov 2014

great job - fast working, much appreciated

Stephanie Sugden

18th Nov 2014

Thankyou had a great experience . I must say I was a bit skeptical I was doing the right thing as had not booked accomadation this way before . But where very surprised with a perfect appartment . Yes I would book with you again and would recommend to others .

Melissa Hager

18th Nov 2014