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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Dear Emma,
Thankyou for managing our booking.Everything went smoothly with no hiccups along the way.Will give feedback on the resort separatley.

Once again thankyou for looking after our booking.We will definately book/recommend you in the future if pricing is competitive.
Regards,
David and Lorraine Buttery
Tankyu.

David Buttery

10th Sep 2014

Great service and very helpful staff online.
Would definitely use them again.

Lee Surtees

10th Sep 2014

Would definetly book with you again have already reccommended your services to friends and family

Heather Doeland

10th Sep 2014

I would like to thank travel online and Emma for a smooth and easy booking process. I loved the fact you can book online but also have the option to call. Emma provided us with all the information we needed and responded very quickly to any email I sent. We had a wonderful holiday, thank you!

Aeneas Francois

9th Sep 2014

quick, efficient, trip went to plan, was informed about change in price for exit visa from Bali
Rebecca displayed great customer service and was very pleasant to deal with

Luella Allan

9th Sep 2014

I was a bit nervous about using an online travel service but have nothing but praise for the excellent service and value for money we received.Thankyou

Jennifer Hawkins

9th Sep 2014

Hi, we had a great time and your service was fantastic. Super organized and we loved that. I would definately book through you again. Thanks heaps Emma :)

Larissa Jayde Granzien

9th Sep 2014

Great service ,informative and quick response
Friendly and great price. Easy and efficient
I have recommended travel online to many friends and we would definitely use again. We travel frequently and Amy was fan static so we would use it again. Thanks very much Amy

Tony Stefanovski

8th Sep 2014

I found the service very good! I have recommended your company to my friends. Amy was very helpful and replied to my email within 24 hours every time! I'm sure i will use this company again!

Robert Ore

8th Sep 2014

very helpful service - very happy with our choice and extras - thank you

Timothy Yeates

8th Sep 2014

i thought you were fantastic. quick easily comparable quotes plus efficient follow up . no comlpaonts at all.

Adrienne Holmes

8th Sep 2014

Thank you Lisa, and staff, you done a wonderful job from start to finish with our travel plans, was a pleasure to book our trip with you, and will certainly be using your services in the future.
Many thanks again
Mrs Glenda Barnett

Kevin Barnett

8th Sep 2014

I would definately book with Travel Online again and I have already recommended you to friends and family.

Alice Denison

8th Sep 2014

Easy to book and feedback prompt .

Anna Beech

7th Sep 2014

I would definitely recommend you to family and friends.
Yes I would book with you again.
Your service was fantastic. Very quick with confirmation and everything sorted out and went smoothly.

Ian Lowe

6th Sep 2014

Very professional. Expected a hiccup. Not one. With flick of button added flights and complimentary cruise. Paperwork sent promptly via email. Good communication with providers. No need to show anyone my receipts. No arguments about what we thought we had booked and what we really bought. Made for a trouble free trip.
Prices very competitive. Received quotes from two other travel agents prior to organising with TravelOnline. No difference in prices but had more confidence with this Service. Ended up being much quicker too. Had to wait days for others to get a quote together. Your quote was available in seconds.

Leigh Taylor

6th Sep 2014

Great value deal.received vouchers promptly and airport pick and drop off was on time.
Had a great stay and will book through you again next time we plan a holiday.

Anil Seshadri

6th Sep 2014

every thing that you did was awesome , no hitches , transfers on time , or early , check-in no probs.
cheers doug

Doug Scown

6th Sep 2014

This is the 2nd holiday I have booked with Travel Online and will definitely continue to use you again.
Easy to deal with, and great to know there is always someone to talk to if required.

Can't wait to book the next trip - thanks for all your help and support. We had an awesome time in Fiji!

Stephanie Petkos

5th Sep 2014

Great Service and everything worked as planned.

John Orning

5th Sep 2014