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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Thank you. You provided everything we needed and the additional options were good when selecting the right package for us. I will definitely be using this site which is like a one stop shop eg. airfares, accommodation & transfers with other additional options we did not use. The only thing I thing that could be improved unless I did not see it was that Shangri-La is a no cash resort except for the odd the shops. I wasn't aware of that and had cashed $3000 which couldn't be used on the resort unless I was leaving to shop offsite which wasn't really warranted. Otherwise fantastic - the Fijian people is what sold it for my family and I. Thanks

Raymond Fuimaono

2nd Sep 2014

Easy to access and efficient in processing.

When there appeared to be a family issue that might need the holiday to be postponed, Emma provided quick details on additional costs of doing so. Fortunately, no postponement was necessary.

Peter Windle

2nd Sep 2014

have used TravelOnline before
great rates on hotels.
quick response to any questions, very helpful.
just a note that most bookings made through this website are NON REFUNDABLE, so be sure when you submit your booking.
Will definitely use TravelOnline again and recommend the website to others

Rose-anne Zappia

1st Sep 2014

Service was efficient and thorough. Yes I would book with you again.

Alice Rennie

1st Sep 2014

Every thing went to plan as it has on every occasion that we have used Travel on Line this is the 3rd or 4th time we have been with you and have not had a problem. We would not hesitate in recommending you to any body and already have.

Brian Cook

1st Sep 2014

Love the fact that you get an instant quotation with options to select rather than having to go to and from a travel agent. Staff were helpful and followed up quickly.

Cathy

1st Sep 2014

The client service was prompt, helpful and informative.
Pricing for the holiday was good.
Would use the service again.

Todd Gutsche

1st Sep 2014

Service was great!! Thanks

Sharran Woods

1st Sep 2014

Fantastic !! Everything was well organised and very professional. No problems at all
Would book through again and recommend you to family and friends

Jo-anne Akroyd

1st Sep 2014

Excellent service. 5th year we have used services if travel online

Cameron Stevens

1st Sep 2014

Great advice and service. We had an amazing honeymoon and would definitely book with you again for our next trip!

Emma-maria Nieuwesteeg

31st Aug 2014

Made everything easy and well explained on everything booked in the package.

Joanne Nembach

31st Aug 2014

I would certainly recommend Travelonline to my friends and family (i already have). I found it very easy to get quotes and everything was so well organised.

thanks again for all of your help we had a fantastic holiday.

Sandra Rielley

31st Aug 2014

Had not booked holiday before on the internet with a travel agency. Would do it again now that I have done it once.
Will keep watching your website.
Would recommend you to friends or other family.
Thinking of going to Hawaii next year and taking our adult children so will definitely look again

Jennifer Hall

31st Aug 2014

I would use you again I was dealt with vey quickly and Amy was most helpful.

Bernadine Taylor

31st Aug 2014

Great service and value, all organized at reasonably short notice. Will definitely be using again and recommending to others.
Thanks!!!!

Michelle Field

31st Aug 2014

I was nervous using an online booking service for the first time but have no complaints. I was very impressed with the quick service and all vouchers and information provided worked out perfectly for our family holiday in Fiji. Thank you.

Monique Rosenbauer

31st Aug 2014

Lisa was very responsive to all requests and i think the cost of the holiday represented good value. I would book with you again.

Robert Brittain

30th Aug 2014

Very happy with the service.
Emma was very responsive to several emails between booking time and departure.
All information given was helpful, accommodation price was terrific, and documentation provided was accurate.
Will definitely use again.

Lance Jamieson

30th Aug 2014

If your well organised know what you want with hassel free booking , this is the way to go , eveything was perfect no issues at all, & when I needed to speak to someone it was quick and easy also.
Will book through travel online again for sure, thanks guys .. ????

Troy / Suzie Pearce

30th Aug 2014