TravelOnline Reviews

Excellent package, promptly handled, would recommend

We were very happy with the value for money we received! We both actually said a few times we could not believe we got all we received in our package for what we paid.
Rebecca was very easy to deal with & prompt to reply to emails. Thanks for fabulous service & a great deal!
Would definitely recommend & use again.
Jess

Perfect holiday! Thank you Emma! :)

Rochelle was so helpfull she responded very quickly as we only had two days to book our accomodation in Fiji, and followed up to ensure we had everything we needed. outstanding service and will be definatly using her again and travel on line. fantastic service, definatly recommend.

Good service, staff in Bali were very friendly and helpful

Good service... quick easy and everything worked as planned. Great price packages promptly booked and staff always polite and quick to answer any questions regarding this holiday.

Would definately book though you again. We had a flight change and got an email from you earlier than the 10 other guests in our group. They had all booked through other sourses. Shangri la very pleasant and perfect for young children.

Hi lisa. I would just like to say thankyou so much for making our trip an enjoyable one. We stayed at the peppers resort whitsundays such a beautiful resort.
Honestly i have recommended you guys to all my family and friends i could not believe how easy it was booking a holiday with you. Thankyou so much i cant wait to plan my next trip with you.

Very happy with your service! I would certainly book with you again! Yes I would recommend you to family and friends.

Thank you so much for an awesome experience and wonderful service. Will be using your company again for our next trip!

Our consultant Clare was professional, helpful and very prompt with any enquiry we had.

All our expectations were met and beyond.

Thank you again.

Barry & Kerrine

Great service.

Everything was organised superbly no worries with any organisation. WOULD USE AND RECOMMEND travelonline to friends

Service was quick and easy! Definitely use it again and recommend it. Thanks you very much

The package of the Gordon River cruise and accommodation was good. Confirmation took a while though. Could not book extra things with it though, we did the Bonnet Island tour too. Otherwise smooth and easy.

This is first time I have used online travel. Idalilly was so very helpful & easy to talk with. Great service ......emails answered within minutes & questions answered clearly & with genuine care. Loved the welcome home email! Thank you Idalilly & travel online!

I have never travelled interstate on my own before and travel online made flights, accommodation, activities & insurance easy to book and understand. Amy, my consultant was fantastic to deal with and was easily contactable and answered all my questions really quickly!

Thank you so much for making our travel plans easy and trouble free. Everything was organised for us - All we had to do was turn up. Accommodation chosen by Annaleise was better than perfect if that's possible. Location was wonderful and the customer service Annaleise provided was extraordinary. We will definitely use Travel Online again in the future.
All was WONDERFUL!!!!!
Thanks once again.

Fantastic service with Emma watts could not fault it at all thank you emma

great service attention to detail, would definitely book again with you!

Service was fabulous! Special mention to Kim Sheldrick who was outstanding. On the day of our departure we arrived at the airport to realise we had a BIG problem - I'd booked my ticket in my married name when my passport was in my maiden name. I called the Travel Online help line and Kim answered and did everything she possibly could to help us. She didn't just answer the phone and answer our questions, she went further - she tried her best to solve our problem. She took the time to understand teh situation. She empathised, put herself in our shoes and did her level best to fix our problem. She provided such valuable information and guidance about how the ticketing systems work and about how we might best be able to find a resolution to the problem. When I think of how awfuly stressful that situation was, I also remember the great support Kim provided. Her customer service ethic exceed our expectations. A huge shout our of thanks to Kim! You're a star !!