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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

I would certainly book again with travelonline. The emails were always promptly answered and the consultants were very helpful with advice especially Annaleise (since left) and Clare. Everything went smoothly with our booking from beginning to end. I certainly would recommend travelonline to friends. One of the things I most like is your quote system and the selection you can make in each section. It is easy to use and helpful when trying to compare one option against another.

Lisa Gooding

19th Aug 2014

Excellent service;
Prompt email correspondence and question clarification
Up to date information with regular email updates
Definitely recommend to family and friends

Kellie Morris

19th Aug 2014

Would just like to say thank you Rochelle for organising our trip to Day Dream Island. We had a great time and can not fault your service and attention to details in ensuring we were able to adjust our plans a little without any fuss. Thanks again and will definitely look at holiday bookings with you in the future.

Christine Neal

19th Aug 2014

You did a great job Lisa!

Sandra Evans

19th Aug 2014

Yes we most definitely would book again with Travel Online. Found the booking site user friendly. And when there was no transfer boat available for the day we required you promptly notified us and offered alternatives.

Graeme Butler

19th Aug 2014

Joanna and the girls were outstanding! I was very unorganised and working right up until our trip, in fact I didn't even print off the itinerary before jumping in the taxi to leave! Joanna and her team were instantly available and sorted out everything I needed to know. They make travelling so easy!! I would gladly book with them again - and be more organised this time!

Kelly Swanson-roe

19th Aug 2014

Emma was really helpful and pleasant to deal with. Responded to my queries promptly (and even emails out of hours as well!)

Thanks Emma, very happy with your service

Jane Fitzgerald

18th Aug 2014

Have dealt with Emma many times and will again time and time again, she is absolutely FANTASTIC, always tell my family and friends to book with Travel Online

Tracey Clewett

18th Aug 2014

The stay was really nice, thank you for recommending

Scott Reeve

18th Aug 2014

Great service no problems at hotel. WILL use again

Graeme Amies

18th Aug 2014

Everything was organised well

Craig Young

18th Aug 2014

Rochelle was fantastic and very responsive to my requests and queries.

Katie Denoon

18th Aug 2014

great service allways. well book again.had a fantastic trip.

Gino Psaila

18th Aug 2014

We thought your service was exceptional and we would make another booking with your company and definitely recommend to anyone who may be arranging a trip.

James Searston

18th Aug 2014

Great on-line and after booking service. Loved the complimentary 2 hour Thai Massage offered by Travelonline .... highlight of our stay at the Merlin Beach Hotel. Yes would recommend to friends and also book with Travelonline in the future.
Thank you Belinda

Belinda Mounsey

18th Aug 2014

I was very happy with the service provided. consultant was very helpful. I would recommend travelonline to family & friends.

Sylvia Vassallo

18th Aug 2014

Thankyou
Very impressed with your service and documents to us no problems
Thankyou for confirming flights and accommodation before we paid online I wouldnt of paid until both were confirmed not held and waiting confirmation
Was great to be able to message you instantly
Will definatly book our next overseas holiday with you
Kind Regards
Jan Hutcheon
I am already referring you to friends and family ;)

Robert Lindsay Hutcheon

18th Aug 2014

Would definitely book future holidays with you again. Easy to deal with and the value was fantastic!
Thanks

Jason Williams

18th Aug 2014

Thanks a great trip - your service and attention to details were much appreciated
Would definitely use your service again and have already recommended you to friends

Thanks

James Kelly

17th Aug 2014

It was all really easy and happened how it was booked with no hassles. Thanks for your help, we had a great holiday.

Regards Craig

Craig Mcfall

17th Aug 2014