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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Easy to select inclusions on website and therefore get an instant full pricing on a holiday. Prompt response by consultants to queries. Basically easy booking.

Ian Burton

13th Aug 2014

The best place to Book, easy to read reviews, simple E'booking page, very informative and simple instructions emailed direct after booking

Scott Morris

13th Aug 2014

Lisa was very helpful

Sarah Steele

13th Aug 2014

matching the quote was fabulous thank you

Connie Chirchiglia

13th Aug 2014

Quick reply when asked for clarification on quotes

Bernhard Hengst

12th Aug 2014

Joanna was fantastic - she was extremely efficient and helpful throughout our holiday research/booking experience. The Travel Online process/website/offerings/packages were also impressive - I was sceptical at first as to the 'value add' of such services, but will be recommending Travel Online/Joanna in the future and hope to be using their services again soon.

Cheers,
Tim

Timothy Sheather

12th Aug 2014

Loved your service. Very prompt. I tried 4 other companies who wouldnt call me back and Annaleise provided great service. Loved the templates you use to improve your efficiency. Would definitely use you again. All the vouchers we could print off all worked too> Thank you !

Ashley Parkinson

12th Aug 2014

Our Bali experience with travel online excellent thank you so much will use your company again and recommend you to others

Pamela Fennell

12th Aug 2014

Emma is very experienced and very accommodating. I have contacted Emma and she is quick to respond and assist in everyway possible. Definitely will book with Travel Online and again and will recommend to friends and family.

Thank you Emma, you are commended for all your efforts!

James Joseph Alonzo

12th Aug 2014

excellent service, the rates were great

Anthony Wellington

12th Aug 2014

Joanna
You were fantastic every thing was perfect.
Fully recommend

Michael Rice

12th Aug 2014

So easy to deal with. Thank you.

Guy Pindar

12th Aug 2014

This was the first time I had booked a holiday online, and it was made so easy thanks to Danielle Swane & the other staff at Travel Online. Thanks to all the girls who assisted. I would definitely recommend you.

Leanne Folo

11th Aug 2014

I found Emma to be very helpful and very efficient which made the online experience quite good. I would recommend this service to others and would have no worries about using it in future.

Jason Binns

11th Aug 2014

-Amy communicated promptly and professionally.
-Good experience from booking to payment.
-Seamless service

Many thanks

Steven Vermey

11th Aug 2014

Fantastic service, had a wonderful holiday.
thanks very much!

Liam Casey

11th Aug 2014

Thank you for all your assistance- we had a great trip and will certainly use you guys again for future bookings

Leigh Cleary

11th Aug 2014

Friendly, helpful & price competitive. Overall excellent service but the only reason why not 5 stars because flight times kept changing & vouchers printed with errors re passenger details & flights.
But yes if provide a good deal would book again & recommend .

Peter Kim

11th Aug 2014

We booked at the last minute for our holiday and the staff were great and had our documents to us quickly. Will book again with Travelonline. Thanks

Kym Visser

11th Aug 2014

I would recommend you to family and friends. Well done TravelOnline!

Ian Freeman

11th Aug 2014