TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,816 customer reviews

I have never booked a holiday online and I never spoke with a travel representative once during the booking process, so I was a little anxious about everything going smoothly. But I needn't have worried. Our only hiccup was when our plane was delayed 12 hours after severe storms shut down the airport the night before, I was worried we wouldn't get a transfer to our hotel. I rang the travel agent as soon as they opened and everything was taken care of. Spectacular resort too! I would definately book through travelonline.com again!

Deanne Witchard

25th Oct 2014

Good service thank you. The transfer from the airport was slow and the vehicle old. We were the first dropped off but the wait initially to collect all passengers was lengthy. We booked a taxi for the return transfer and cancelled the booked one. Perhaps clients could be offered individual transfers and told of delays in large transfers of many people. Yes we would book again for the right deal for us.

Robert Keast

25th Oct 2014

What an easy, quick, efficient process delivered by Travelonline. I was dubious to begin with but from here I'll be using and recommending your services for all future holidays. Not one disappoint, delay or hiccup. BRILLIANT. Thanks

Leah Roszak

25th Oct 2014

Very quick, efficient & professional service

Lainie Hanan

25th Oct 2014

Our 2nd overseas trip through travelonline and both have been flawless. We've booked hotels, transfers and extras and all of them have been great. We'll book our next trip through travelonline again!

Thomas Byrne

25th Oct 2014

Great job

George Papadopoulos

24th Oct 2014

Travel Online were fantastic!
I booked online and my consultant picked up on items I had filled out incorrectly and the transaction was extremely smooth and fast.
I would definitely use Travel Online again; although I may need to research my own hotel selection a bit better next time as that was slightly disappointing.
I would recommend Travel Online to friends and family in the future! Thank you.

Leanne Glover

24th Oct 2014

Service was very fast,efficient and helped with all my enquiries. would definitely book through travelonline again and recommend to anyone!!

Kimberley Niblett

24th Oct 2014

Everything went really well, all of our bookings worked and the holiday was great. We were a little nervous about booking on line and waiting to see if we had been ripped off. So very glad it all worked and will happily book through you again, in fact, we have just recommended you to a friend. Thank you so much.

David Morcom

24th Oct 2014

Very happy with your service , will go again and will recomend!
Thankyou!

Zoran Babic

23rd Oct 2014

Great service. Easy to pay off holiday.

Kristen Mckinnon

23rd Oct 2014

The whole process went so smoothly - it was amazing! The ferry tickets were waiting for us, our room was prepared and the flights were all organised without any problems. We will definitely use your service again....thank you!

Kirsty Greatz

23rd Oct 2014

Service is good and yes would recommend

Susan Mather

23rd Oct 2014

Clare is extremely helpful and pleasant to deal with. Thank you so much Clare. Everything was organised perfectly and fast. We loved our holiday.

Emma Kitto-copland

23rd Oct 2014

Great assistance at all times with my on line booking. Would recommend Travel Online and Emma who assisted.

Debby Carew

23rd Oct 2014

Emma from travelonline was very helpful & gave us the best deal for our family holiday & we will definitely be using this service again for our next holiday in the near future.

David Clements

23rd Oct 2014

Yes I would. The service was professional & prompt?

Amber Kelly

23rd Oct 2014

The service we received from you was excellent and nothing was to much bother.We would have no problem booking with travel online again and would recommend you to family and friends.Thank you very much.

Peter Footner

22nd Oct 2014

Thanks for organising all our arrangements. Everything worked out beautifully. Our only little issue was that the car service taking us back to the airport insisted on taking us 2.5hours before our flight - this just isn't necessary as we spent 2 hours wondering around the airport (and there is not much to see or do there!)

Peter Brooks

22nd Oct 2014

Great service will use them in future and recommend to every one

Mark Duff

22nd Oct 2014