TravelOnline Reviews

To whom it may concern,

I would like to thank you for organising a lovely holiday for my wife and myself, we will definitely use your services in the future.
The $99 we paid for bypassing the line at the airport was well worth the money.
We were greeted at the airport by a gentleman who showed us where to pay the entry fee and where to get our luggage while our passports were stamped.
Before we knew it, we were out of the airport and into our car to the hotel.
This is where we were lucky to meet Made Winata, who made our stay in Bali exciting. He suggested we meet at the motel the next day, and arrived on time and explained that he was available for us for the week for tours at a set price each day.
He listened to what type of holiday we were after and then suggested some tours for us, we booked him for three days.
I won't bore you with the details of our trip, but I would like to let you know that Made Winata was very friendly, knowledgeable , funny loving gentleman. He turned up each day on time, smiling and ready to go, and listened and answered my thousand questions politely and informatively.
Please let his superiors know that he does his job well and very professionally, he is a credit to your company and the Balinese people.

PS: we were taken back a little when Made Winata said he would be at our hotel the next day to discuss tours as this was not mentioned in any corospndance with you. I'm glad he came, but if you mention it to future clients that their driver might be available for hire for tours, it could put their minds at ease that the driver is not trying to scam them.

Kind regards.
Terry and Lisa Ramsay.

Being an older person i was a bit reluctant to book a holiday over the net but you were very helpful and eased all of my fears.We would gladly recommend your service to others, thank you Kon and Thelma Christo

Fantastic easy to use and return contact via email was great and when phoned other staff happy to assist enquiry. This was the first holiday booked online, so we were very nervous. However I'd highly recommend your company

This was the first time I have used travelonline.com and I only have positive feedback. I most certainly will use again and recommend to others such as I was by a family member. Thank you.

Yes. We would recommend Travel Online to others as it was slightly more competitive than other online and other travel agents. There was always someone on the other end ready to respond and always friendly and professional.

Was the easiest holiday we've ever booked and everything was organized perfectly. Will be booking with you again next year. Thanks for the NO HASSLE holiday!!!!

Everything was superb, transportation from the airport was great, accomodation was ideal for the price paid, and the free massage received from the booking was by far the best massage i had in the three weeks that i was in bali. Thank you for your time and effort

Liked your service and the prompt replies to questions/changes of plans etc, even when original customer service officer was not immediately available. Your communications/email feedback was excellent. Will certainly use your company again when next considering travelling and will certainly recommend your services to others.

I have used travelonline before, and will continue to do so, as the service provided is excellent and there are always good deals to be had.

Confirmation of bookings are received almost immediately, and further confirmation of accommodation/flights etc are received very quickly after that.

It makes booking a holiday stress free.

Many thanks

this is the first time we have booked an overseas trip completely ourselves over the net, in the past we have used a travel agent. We found it simply to follow and will certainly try it again.

Very good service - especially when the airline changed their flight details. Yes, would recommend to friends.

Thank you so much Travel online (Fusion Travel) we had a fantastic holiday and everything went smoothly from the moment we stepped off the plane until we got back to the airport. Was suspicious with booking online travel but it did not disappoint thanks again , would recommend you to my friends and family

The service you offer is outstanding even your computerised welcome is a nice touch.
All went well and we will used your services again, and again.

We have already made known how well you looked after us

Travelonline were easy to deal with and with the purchase of one of there specials at Semara Resort, Seminyak, everything promised was delivered on arrival with an easy check in.

all good, the flight changes were out of your hands and handled very well, thanks.

we will use you again

Streamlined service. No issues with transfers, links etc. Many thanks. No hesitation in using you again.

We would def book with you again
Will recommend you
Great communication and resolved issues as they arose
Thanks very much

Hi Joanna, we had a fantastic holiday.
We were very happy with everything as everything went so smoothly. Transfers from the airport to accommodation and back.
Kanny (not sure that's how you spell her name) who we meet at the Resort was very helpful with advise on other things we could do in our meeting the day after we arrived and lots of tips on do's and dont's. After I hurt my knee and had to cancel a day tour she was very helpful with this also. And YES we would book again with you and we are telling people how well everything is organised with Travel online. Very happy customers. Cheers

Have booked our last 2 holidays with TravelOnline and everything has been wonderful. So easy to book accommodation, transfers, tours etc.... through and nothing has been forgotten. Will and have recommended to family & friends. Thanks!

Excellent service! Danielle organised everything and was lovely to deal with eve when I was not organised. Thanks!