TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 13,809 customer reviews

Excellent service - everything worked like clockwork - yes would book again but check against other travel deals

Rosemary Latimer

28th Apr 2014

As always Lisa at TravelOnline was very helpful and responsive. She ensured that the transfer from airport to resort worked seamlessly and was able to accommodate four adults plus four sets of golf clubs.

Teresa Maynard

28th Apr 2014

We would use TravelOnline again. Great service and deals. Thank you!

Christopher Mitchell

28th Apr 2014

Great service, will utilise again. Made booking so easy.

Anthony Cosham

28th Apr 2014

Very prompt response to enquiry. Booking process easy and confirmation information very good .
I would definitely use travelonline again , and recommend to family and friends for great value deals.

Debbie Mitchell

28th Apr 2014

Very professional prompt and reliable service

Neil Norris

28th Apr 2014

Joanne, you were fantastic, you went the extra extra mile for me even though I changed venues and had a bit of a meltdown haha you all were sooo helpful and the service you provided me was excellent. We had such a lovely time, Hamilton Island was beautiful and everything went perfectly with flights, the rooms and transfers. I will definitely be using your services again and have told many people how travelonline.com is the service they need to use when booking overseas flights so well done :) xxxx happily married me (and tanned!)

Tracy Boese

28th Apr 2014

It was really good and I keep an eye on your web for next time

Arman Mastani

27th Apr 2014

We have booked several holidays thru travel online now.
I think the service is excellent, the communication is excellent and all the consultants are helpful and friendly. I like that you are able to get an instant quote and that you can book all elements of the holiday online within the same package.

PLEASE look into including Vietnam and Cambodia in your destinations.

We will DEFINETLY book with Travel online again.

Michael Gordon

27th Apr 2014

Very good communication, courteous and prompt at all times. The only thing that wasn't great was that some of the facts about our stay weren't accurate, such as our meal plans, but I suspect that this was due to incorrect info from the resort.
I would definitely use TravelOnline again.

Alan Dixon

27th Apr 2014

Booking made easy

Cheryl Field

27th Apr 2014

well organised, no problems

I would book and recommend travel on line to all my friends & family

cheers

Simon Schmidt

27th Apr 2014

Very professional and prompt response to my enquiry. I would book with travel online again as it was easy.

K Holloway

27th Apr 2014

Everything booked, and no issues. Will use them again

David Spriggs

27th Apr 2014

Very good customer service. Definitely we will recommend to our family and friends

Julian Bielski

27th Apr 2014

Fantastic service from the girls. As first time booking online without a travel agent I was a bit stressed but the girls were great and did it all.
We would Definately book another holiday with TravelOnline..

Scott Grant

26th Apr 2014

prompt communication + friendly and informed service. highly recommended. I will surely contact TO service in future.

Piotr Nowotnik

26th Apr 2014

This was our first time using TravelOnline and our experience was great. I could not fault the service I received. I didn't even need to talk to anyone over the phone. It was all online. I would recommend this site to anyone (and I already have). I would definitely be returning to use it again.

Paul

26th Apr 2014

Very efficient, good return communication. Thank you

John Polglase

26th Apr 2014

We got a good hotel deal with Travel Online but still with good service during the booking stage. The voucher was sent promptly and all the information we needed we had shortly after booking.

I would definitely use Travel Online again.

Clare Brown

25th Apr 2014