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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Emma was very helpful. It was great having piece of mind that all of our transfers were organised and the driver was always there on time. I would recommend travel online to friends and family as it takes the worry and errors out of booking it yourself online.

Sharon Linardos

15th Jul 2014

We were very happy with the service. Very organised and communicative. We had the best holiday. The staff gave excellent advice which made our lives easy whilst on holiday. Would definitely recommend this service.

Sharyn Norris

15th Jul 2014

All good - fantastic booking options and good follow-through

Matthias Hansen

15th Jul 2014

Easy to book. thank you!

James Byrne

15th Jul 2014

I love using Travel Online. Everything went entirely as planned with not one problem. You offer a superb service.

Valma Ffrost

15th Jul 2014

Really quick and efficient,

Patrick Ceran-jerusalemy

15th Jul 2014

Very prompt and efficient. competitive pricing

Dennis King

15th Jul 2014

When booking the holiday I really liked how your website presented me with various options and it was easy to see the price difference between the options, ie when selecting room type it was easy to see how much extra it was to stay in a Bure and then decide it I wanted that. I also liked that I was given the change to purchase a meal plan, and that made the trip more relaxing as everything was already paid for before I left (except for my massage and cocktails ).
When my inital travel dates were unavailable, it was great that someone called me to advise me & give me my options, ie different room type or bure for different dates. Very happy with service from travel online.

Rebecca Dale

15th Jul 2014

Hi Emma,thank you very much for your help in organising our recent holiday accommodation in Bali,everything went smoothly and our driver recommend that next time we might like to have a VIP meet us at the airport to facilitate a quicker,smoother transition through customs,which sounded like a fabulous idea.We wouldn't hesitate to book again through your agency.Thanks again

Elizabeth Bell

15th Jul 2014

Danielle was quick to respond to all requests and all our 'paperwork' was spot-on. Danielle was a pleasure to deal with. I would happily purchase another accommodation package from TravelOnline Holidays.
Kind regards
Peter Rodwell.

Peter Rodwell

14th Jul 2014

The service was very quick and efficient from the time a quote was requested until all the travel vouchers were issued. The service came across as personal, even though I didn't meet Joanna face to face. I felt that it was a trustworthy organisation as we had no problems using our vouchers in Bali. Yes I would book with you again and would recommend this organisation to others.

Karen Power

14th Jul 2014

Excellent service. Provided up to date information and informed us of changes happening at the resort prior to our holiday.

Warren Allen

14th Jul 2014

Very easy to book the holiday. Surprised to be offered only one option for flights to Hamilton Island - can only assume there is an arrangement with Virgin. Yes, I would recommend

Robert Manning

14th Jul 2014

This is the second time that I have used Travel Online. I was so pleased with the holiday last time that I not only re-used it to book this holiday, I also used it to book the same holiday for other members of my family.

Cain Mccleary

14th Jul 2014

The "travelonline" service has been faultless. We plan to use the service again and again, and we unreservedly recommend it to all.

Jeff Foley

14th Jul 2014

Your services are great, always so competitive with pricing and fast, accurate bookings and service. I will definitely recommend and use for future trips again.

Tamara Zielinski

14th Jul 2014

Over all experience was great. Looking forward to next time to go back and will rebook with Travelonline. Only one thing I was not aware of, was the exit fees to leave Bali.

Trevor Rhode

14th Jul 2014

Fast competitive quote, easy booking, quick confirmation, holiday as booked. Would recommend and would book again. thanks

Jacinta Halvy

14th Jul 2014

Great to deal with - always helpful and prompt - thank you

Anne Biddulph

14th Jul 2014

Very good communication. Punctual relies to questions.

Garry Hopkins

14th Jul 2014