Home
Packages
Hotels
Flights
Tours
Luxury Collection
Blog
Travel Guides
About Us
About
Contact
Booking Info

TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Amazing service!!! Definitely will rebook with travel Online again.

Elizabeth Hanson

2nd Jul 2014

I would definitely book through travel online again. They booked us into a quality hotel which met all of our needs. Lisa was amazing and so was Woonsen (the Thai lady who organised all our tours and trips while we were there). Both were very patient and tolerant and put up with our constantly changing itinerary. Thanks to travel online we had the best holiday.

Wendy Fletcher

2nd Jul 2014

Would use travel online again and deal with Lisa.

Darin Tanti

2nd Jul 2014

Great service. We were a bit worried because the deal seemed to good to be true. Is the resort fee really included? Will we get the worst room in the hotel? We needn't have worried. Everything went smoothly. No hassles at check in. We were happy with our room on the 21st floor. We would be happy to use Travel Online again.

Paul Groves

2nd Jul 2014

very good and effecient would use again

Colleen Anne Rowles

2nd Jul 2014

Excellent holiday and location. Thanks for a smooth and trouble free booking and will certainly use Travelonline again.

Bradley Moss

1st Jul 2014

Rochelle was so helpful, replying to my email inquiries immediately and went out of our way to ensure our concerns were eased. The price was the best I could find online. Very satisfied!

Jennifer Cook

1st Jul 2014

It was very good experience to book our holiday trip with travelonline. Staffs were really very supportive and even I know I was asking hundred questions but they have replied my every questions gently and guided me accurately.

Would like to book with you again for sure and recommend my friends and family members in future.

Good luck and loved your professionalism. Keep going.

Shaileshkumar Desai

1st Jul 2014

Everything went very smoothly
Thank you!!

Ann Oakley

1st Jul 2014

Your service was prompt and everything went as planed.
We will certainly book with you again

Allan Dexter

1st Jul 2014

I would book with Travel Online again as when I had questions they were always prompt with the answers.
Very helpful staff and with such a good service overall

Colin Airey

1st Jul 2014

Excellent service, second time using your service. Easy to use and have recommended to friends and family.

Wayne Burden

1st Jul 2014

We love booking our holidays through travel online. Everyone is extremely helpful and the process feels so easy and relaxed. I love that I can fiddle around with my own quotes online and then the staff are there to help when I need it. Everyone at travel online is fun and friendly and each holiday we have booked so far has has been straightforward and went smoothly.

Leanne Budd

1st Jul 2014

Thank you Thank you Thank you for the best holiday ever you took all the stress away our holiday was spot on no problems with our transport accomadation or flights. Our last holiday was booked through a travel agent and we had problems and I was not happy about having to go through that again . I liked the idea of special packages to pick from which you usually dont get by booking on line. Your service was recommended to me by a friend and I would and have recommended you to everyone I talk to about our holiday. I did email you a few times pestering you because I was concerned about a few things which I always received a reply .I will book through your company again thank you again

Jacqueline Walker

30th Jun 2014

Excellent service - everything went very smoothly. Thank you.

Anne Ernst

30th Jun 2014

There booking process was very smooth and the package was great value. There was no problems with the arrangements and options in the booking with airline, transfers or resort. It is really good that after we made the booking online, that we were contacted by travelonline travel agents.

Christopher Ebejer

29th Jun 2014

Lauren, your service was excellent. Not a hitch with any of the arrangements. Virgin was also excellent.

Wendy Yates

29th Jun 2014

Happy with the service and also it was cheaper than booking direct, have used this site for bookings before.

Cathy Mott

29th Jun 2014

We were pleased with the service provided by TravelOnline and would recommend them to others. Slight miscommunication with wheelchair assistance at Brisbane but problem resolved at booking desk.

Lawrence Waring

29th Jun 2014

This was the easiest holiday booking I have ever made. I chose what I wanted. It was booked, vouchers sent & that was it. Our holiday was fantastic. I will use TravelOnline again & would recommend them to others I know. Thanks for a trouble free holiday.

Jennifer Dickie

29th Jun 2014