TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 13,809 customer reviews

I was very happy with the service I received from Idalilly, she followed through on any questions I asked her and all the paper work was fine. We had a good holiday

Janice Kemp

15th Mar 2014

We have always been happy with assistance received from TravelOnline staff. We changed a booking recently and nothing was too hard. We will continue to use TravelOnline most definitely.

Lorraine Singer

15th Mar 2014

It was a really well organised holiday. Everything was outlined and we had no problems at all. An excellent job.

Geoffrey Cahill

15th Mar 2014

Loved the Holiday no problems with your booking and when planning our next holiday would look at using you again.
Recommend daydream Island for families. Staff are fantastic, even when in Cyclone conditions we found plenty to entertain our children.

Emma James

14th Mar 2014

You make it all so easy. Everthing is taken care of. Great service.
Have booked with you before and will again. Highly recommended.

Andrew Parker

14th Mar 2014

Yes would book with you again.

Sharon Price

14th Mar 2014

Thank you Joanna. Our arrangements with you for our trip to Heron Is went like a dream. Everything fell into place beautifully. We were given an upgrade to a beach front unit which we appreciated very much. So thankyou for your professionalism and help in making our holiday so enjoyable. We now look forward to our trip with Travel on Line to Fiji in May.

Robert Noble

13th Mar 2014

Easy to use service and a good deal on our hotel. Would definitely use again.

Gavin Mccoll

13th Mar 2014

good service questions were promptly answered. Would recommend and use again.

Sandra Falzon

12th Mar 2014

Ease of booking. , prompt service & confirmation of booking. Would recommend & use service again

Glen Liles

12th Mar 2014

Will definitely book through TravelOnline again!
Staff are very courteous, friendly & efficient & any concerns I raised were handled in an acceptable timeframe & with the utmost empathy.
Thank you........

Graham Mckenna

12th Mar 2014

I think this is the second trip we have booked with you,no problems whatsoever,excellent value for money,will look out for your deals again.
Thankyou

Ian Outzen

11th Mar 2014

I have used Travel online a couple of times and have never had a problem, always recommend it to people :)

Michele Altamore

11th Mar 2014

Good service

Christopher Iles

11th Mar 2014

Very Friendly staff and efficient service.

Clinton Greer

11th Mar 2014

The whole process was very well set out. Great communication throughout. We had no issues at all. Thank you!

Benjamin Fatchen

11th Mar 2014

Very quick response, great price, very helpful and all information provided. Thank you I will definitely use you again.

Sarah Gillard

11th Mar 2014

Service was friendly and professional. Always helpful and well organised. Everything went to plan during our trip and travel online were accommodating when we had to change dates due to flight changes. It is the second time I have booked a trip via travel online and would definitely book again and recommend to others. The specials they offer online are great value.

Julie Brown

11th Mar 2014

Very easy to arrange a holiday if you know the destination you wish to visit. I have used this company on several occasions and everything was well organised.

David Hart

11th Mar 2014

Most definitely will use this service again.

Grant Midson

10th Mar 2014