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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

We had a great holiday and your initial service was great.
Thank you.

Graeme Potts

7th Nov 2024

Fantastic service the whole time. Being my first time you answered all my questions when I had concerns without fuss. The drivers from and to the airport were also fantastic. Booking in at hotel went smoothly. Would recommend Travelonline to everyone

Nichole Maude

7th Nov 2024

Every thing went so smoothly
Would definitely use you again

Joan Burrell

7th Nov 2024

Dear TravelOnline Team!!!! Thank you for so Organised holiday in Padma hotel.
Padma was Fantastic but i we noticed also your excelent job.
Our pick up and drop to airoport cars were very punctully presented and the drevers were very kind and welcoming.
Thank you SO SO Much.
will try your agenecy again nad again.

Oleksandra Dinovitser

6th Nov 2024

Great villa with a view
Staff so so friendly and helpful
Entertainment great
Food great

David Wythes

6th Nov 2024

"We have just booked our 7th holiday with TravelOnline and this will be our 4th with Courtney Luke as our Consultant.

Courtney is the best, she is patient and knowledgable.

Arranging flights and connections can be tricky but Courtney is always accommodating and attentive, this allows us to negotiate travel that suits our plans and budget.

She has helped us organize trips for 2 people to 27 people and we always receive the same professionalism.

Thanks Courtney"

Todd Johnston

6th Nov 2024

Great communication and ease of transaction. Everything went seamlessly on the trip. Highly recommend.

Simon Corcoran

6th Nov 2024

No complaints all positive

David Wythes

6th Nov 2024

Very prompt and efficient service, all details and services were provided as quoted. Will be using travel on line again for next holiday

Nicola Del Grosso

6th Nov 2024

Emma was always very friendly and efficient. Nothing was too much trouble before or during our holiday. I will definitely deal with Emma for our next holiday.

Rebecca

6th Nov 2024

TravelOnline was great. Easy to book. Best competitive price with great inclusions such as transfers, and free activities while staying in Bali. Highly recommend booking through them as I will be also!

Ivan Razov

5th Nov 2024

Thanks for helping us stay at the the Blu Zea again for our wedding anniversary. Highly recommend your service.

Ruth Josephine Brown

5th Nov 2024

Amazing service. We had the best holiday.

Tahnaya Ferris

5th Nov 2024

Great assistance and easy to deal with. Have booked several holidays with travel online and all have been seamless with no issues.i would strongly reconmend their services.

Simon Cubbo

5th Nov 2024

The staff at TRAVELONLINE has always been helpful and quick to reply to any query.

Marie-line Roussety

5th Nov 2024

Great customer service from Nicole chow and thank you for all your assistance we will use travelonline again.

Nicole Ballard

5th Nov 2024

This booking experience was great. We had a few non negotiables seeing as we have small children and Maria took it all on board and provided us with a package that was perfect for us. She responded promptly and made sure to follow up. Was an easy booking experience, would 100% recommend and will use in the future.

Niki

5th Nov 2024

You guys are fantastic we have now booked 6 stays with you and everything has gone smoothly .
We reccomend you to everyone that we speak to so we hope it gives you a lot of new business.
Thank you will be in touch soon to book again .
Mark and Gayle

Gayle Mcphee

5th Nov 2024

Great service and easy to book.
At first, I was a bit worried about booking something on a website that I hadn't heard much, i did my research and once I booked I noticed that it was quick and easy with staff available to talk to on the phone if and when you need assistance.

Travelonline did a superb job on amending my booking just a month before my trip, really appreciate this.

Definitely will consider booking with Travelonline in the future for our future travels.

Thank you Travelonline.

Mario Orlando Hernandez

5th Nov 2024

We have booked with Travel online a few times now and we have found the service and communication awesome! I have recommended your website to quite a few of my friends.

Robert Mezzomo

4th Nov 2024