TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

Everything went to plan, no hiccups. The air travel worked for us as did the transits between airport & hotel & vice versa. The accommodation was great and the vouchers took away the hassle of constantly tracking daily costs. Overall, a fantastic trip, thanks to TravelOnline. No complaints

Stephen Joseph Morton

14th Aug 2024

This was the first holiday I have booked using an agency and I was so impressed with how smooth the whole service was. The transfers were so easy and everything was seamless! The deal we got was amazing and was such great value, the $500 food package and 20% off spa treatments made a real difference,

I would definitely use Travelonline again when booking a holiday

Suzan Nichols

14th Aug 2024

Awesome to deal with

Gregory Sarginson

14th Aug 2024

Amazing service. Felt very supported in booking our first trip overseas and our first family holiday. Thank you for prompt replies and compassion in answering all of my questions.

Rita Brazer

14th Aug 2024

Im incredibly impressed with the excellent communication from Travel Online staff. There were a few changes that I made to our booking and I would always get a prompt reply, nothing was a problem. This holiday will be very memorable for me as I took my 78 year old mother and we had such a memorable time. I will definitely use Travel online again- your team are amazing!!!

Kellie-anne Webb

14th Aug 2024

Great service we got a fantastic deal to Fiji! So easy to deal with and very prompt with replying to emails. Made the whole process very easy!

Madeline Moussa

14th Aug 2024

Thanks Kristy

Michael Young

14th Aug 2024

Nicole was great to deal with, responded to emails very quickly.

Leeanne Johnson

14th Aug 2024

Very easy to deal with, communication was perfect, the holiday was very organised. Would definitely recommend travel online.

Ashley Kerr

14th Aug 2024

Amazing to deal with and not one hassle on our trip thank you so very much

Janice Mcmeeken

14th Aug 2024

Everything was great, accommodation, flights,tours, all taken care of without any problems. Loved it all.

Donna Allpress

14th Aug 2024

This is the second time I've booked our holiday through travelonline and I couldn't be happier with how easy and straight forward the whole process was. From the amazing deal for our accommodation, through to our consultant Lisa, I couldn't fault a thing. Communication was always easy and any questions were answered promptly and efficiently. I would highly recommend travelonline to anyone looking at booking a holiday. I will definitely be booking further trips with travelonline. Can't wait for the next amazing adventure!

Jacqueline Mcharry

13th Aug 2024

Thankyou for your professional service which made the process of organising our holiday very easy.

Michael & Marilena Richards

13th Aug 2024

Great service, Nichole called to answer the questions I had regarding the balance payment. Really happy with our experience - so good I feel it was better than we receive from our NZ companies!!

Victoria Mcmillan

13th Aug 2024

Excellent service. Kept up to date and helpful with any questions. Would certainly recommend.

Janet Bowden

12th Aug 2024

Excellent service from TravelOnLine and all of your partners you use.
You organised the transfers and tour and accommodation proactively.
Very much appreciated.
Thank you.

Colin David Stow

12th Aug 2024

Always great services have recommended to many family and friends thankyou for looking after use

Graham Peter Burgess

12th Aug 2024

Once again happy to deal with Travelonline. Good deal $$$$ and communication was also great.

Wendy Lorraine Breen

12th Aug 2024

Would recommend anyone to go through travel online.

Jeanette Cavanagh

12th Aug 2024

Love organising our trips through travelonline. Everyone there is attentive to our requests. Only downfall is when you call you can never get through straight away always need to wait for a call back. If that were to be improved you guys would be 100%

Adriana Loredana D'alessandro

12th Aug 2024