TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 13,825 customer reviews

Everything great!

Total

8th Jan 2014

The online service and telephone calls I had during the organisation of our holiday were excellent. Lauren and other staff took plenty of time to assist me with my queries. They followed up special requests I made and have now proved how reliable a company you are by obtaining a refund for a tour that was cancelled by the provider due to weather conditions with no fuss. I will certainly use your company again and will recommend your service to my friends. Thank you very much. As an aside we had an amazing holiday, the tours that we selected were absolutely brilliant, everything worked magnificently.

Russell Van Homrigh

8th Jan 2014

Very quick turnaround time for booking confirmation. Good deal in regards to pricing.

Would certainly recommend TravelOnline to others and would use again.

Nicholas Debbage

8th Jan 2014

emailed me all the paper work required. prompty

Peter Murdocca

8th Jan 2014

Having never used anything like this site before I was nervous that things wouldn't work out but it was great. Everything went very smoothly and there were no dramas at all!
I will definitely be using the site again for our next holiday and I have already told my family and friends about the site!

Scott Taylor

7th Jan 2014

We got a really good package!!! Thanks guys

Kelly Ramirez

7th Jan 2014

Found Lisa and the rest of the crew easy to deal with and would happily use their services again in the future.

Gerard Aitchison

7th Jan 2014

Very easy transaction, very good customer service, very helpful A+

Sharna Williams

6th Jan 2014

Excellent service - easy to use website and automated feedback.
When I contacted by phone due to credit card issue your response was friendly,helpful and efficient.
Have already recommended to workmates.

Mark Lobbe

6th Jan 2014

Your service is excellent - very helpful and very informative.
I would recommend your services to friends and would use you again.

Thanks for organising a fantastic holiday

Mary Kirwan

6th Jan 2014

Ok so I was alittle apprehensive about booking an overseas holiday online but I am very pleased to say everything was spot on. We did not have an issue at all, flights were good, transfer was there, hotel was great (really great), everything was organised. Thankyou Emily. I will definately be contacting you for our next trip which looks like to South Africia for a wedding in 2015!!!!
Bernie

Craig Cooper

6th Jan 2014

Thank you for very prompt reply. Excellent communication also. We just booked another Fiji holiday through you to Castaway.

Thanks heaps!

Kristina Furminger

6th Jan 2014

We have used Travelonline 4 times now. Prices are always good. We always have a great holiday. I will always use and recommend this service.

Bill Zorbalas

6th Jan 2014

I was very happy with the Service you provided. I believe I have used your services once before and would have no hesitation using them again. Everything went smoothly. I would highly recommend the resort. December/January is very hot in Fiji. If I was to return it would be in the cooler months, if there are any.

Robyn Robinson

6th Jan 2014

great service website is easy to use and everything was emailed to us straight away with easy links and all the info we needed! will be using you again!! thanks lisa!

Alicia Gloede

6th Jan 2014

Website was easy to use for bookings and documentation was forwarded quickly. Travel was trouble free. We had a great holiday without hassles.

Heather Santolin

6th Jan 2014

We loved the room, the service, the location, once we worked out where everything was and what to do it was very relaxing. The restaurants are not catering for families, more for couples and individuals, very expensive for families.

Meritt Phillips

6th Jan 2014

The service from your company always good.My mother-in-law booked with you and never complained. Thank you.

Vadim Osadchiy

6th Jan 2014

I liked the site - the information on the various destinations, accommodation and flights was easy to read and review.

My consultant was very helpful -only had one to two questions but they were answered very quickly. All low key - no fuss - very easy.

I have already recommended this site to friends.

Terence Lee

6th Jan 2014

Ease of booking and excellent staff who were responsive and extremely efficient

Susan Davies

6th Jan 2014