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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

A pleasure to deal with you.

Graeham Rice

2nd May 2014

The package you got us for the Merlin Beach Resort was excellent, it included a few extras which were good. Don't know what it is about the seats on planes though, we seem to get seats apart or very back of plane, luckily it wasn't an extra long flight. Would like to know the secret to getting better seats, especially when paying top money.

We would book with your company again.

Martin Brown

2nd May 2014

Excellent service and detail putting our Holliday together.we will have no trouble recommending you to our friends and family. Once again thanks and hope to use you and your company again.

Warren Dale

2nd May 2014

We are happy with the prompt service.
We recommend to family and friends to book with Travelonline. The price was reasonable. Sofital was faultess.

Francesco Parisi

1st May 2014

Good communication both via phone and email and well laid out options on the itinerary

George Prappas

1st May 2014

First time booking a holiday with an online travel site and was very happy with how easy everything was. We had no problems at all and made everything very smooth on our holiday. Emma was very helpful and we would book through travel online again! Thanks!

Rachael T

1st May 2014

A very prompt, efficient and professional service. Would definitely use travel online again.

Regards
Craig Burgess

Craig Burgess

1st May 2014

I appreciated the updates re our accommodation and would use the service again.
Many thanks to Idalilly:)

Sita Chopra

30th Apr 2014

Third time we've booked with travel online, and once again a trustworthy and reliable service! I always recommend travel online to my friends and would never consider using another service!

Heather O'malley

30th Apr 2014

I recommend u to everyone I talk to .. It's just so easy someone doing the hard work got you

Robin Sandra Bax

30th Apr 2014

Danielle was very helpful and very good in organising not only our stay but transfers as well.
Pleaser to do business with her.

Eleftherios Leleventis-leventof

30th Apr 2014

The services from Travel online were fantastic. The private drivers that pick us up for our transfers to and from the airport were fantastic. The process of booking through Travel online was so easy. They confirmed everything for me before we left Australia and had no problems while we were away. Will use Travel Online again if they have what we want for our next holiday. Thank you very much.

Lynne Cure

30th Apr 2014

good and fast communication
use travel online again and will recommend to all I know

Nicolas Trimborn

30th Apr 2014

Everything was perfect a huge thank you for a great job :-)

Tina Maree Haley

30th Apr 2014

Great service from Danielle, thanks heeps. It's our second trip booked through travelonline and will certainly be using you again. We have recommended you to both friends and family.

Kind Regards
Mick Blake.

Michael Blake

29th Apr 2014

Fast and efficient service, great price. My only recommendation is that when you are waiting on confirmation from the airline or resort (after payment by client) a quick email would help so we do not harass you unnecessarily. But overall we had a great experience and a wonderful holiday. I have left feedback on Merlin Beach resort but also wanted to make special mention of the transfer company (sorry i can't remember their name) but the drivers were on time and polite, the cars were spotlessly clean, we were given cold refresher towels and bottled water both ways and the drivers where safe and even provided commentary on the places we were driving through. Highly impressed! Thanks again, we had a ball.

Caroline Lough

29th Apr 2014

The holiday on Fiji was most enjoyable and everything went smoothly.
I would not hesitate to recommend your service to friends.

Christopher Smyth

29th Apr 2014

Very happy with your service.

David Mcausland

29th Apr 2014

It was so easy to make an enquiry and the quotes were provided instantly. I had a few questions about the availability of certain types of accommodation so wanted to speak to someone- It was very easy to make contact with our travel consultant Joanna, who answered all of my questions, and even directly contacted the resort to check a few things.
I would definitely recommend travel online.com to family and friends, and will use them again for our next trip!

Anthony Cross

29th Apr 2014

I recommend travel online to all my friends, easy convenient way to book any holiday anywhere. and always have the best prices.

Cindy Englebrecht

29th Apr 2014