TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,804 customer reviews

Everything went smoothly without any hiccups, due to your efficiency and detail pre-trip.

Joanne Holberton

12th Aug 2024

Kirsty had great communication leading up to our Hayman Island stay. Flights, transfers and accomodation were all perfect whilst celebrating my husband's birthday with close friends. I recommend Travelonline.

Camilla Mccauley

12th Aug 2024

The website is the best I've come across for clear pricing and the ability to have your own input to build packages with competitive pricing

Chantelle Owens

12th Aug 2024

Wonderful service. Our Fijian holiday was amazing and all planned out as per the package.

Casey Mckenna

12th Aug 2024

I was really impressed with TravelOnline. Everything was organised seamlessly. No issues with anything - it was such a deal I was sure it was too good to be true. Accommodation was perfect. All transfers were great and all the added extras were great - my daughter loved the ice-cream card. I would definitely book through TravelOnline again.

Cliona Manahan-read

11th Aug 2024

Our consultant was always available to help from the first inquiry to the final stage of booking both through email or phone call. When we had difficulties booking a day tour in Fiji our consultant was able to quickly get it sorted for us before we left.

Kobie Bijl

11th Aug 2024

Your planning of our trip has made it seamless for us. Makes travel so easy when everything is planned out for you and all goes to plan. Natasha's communication is exceptional…thanks travel online

Denis Peucker

11th Aug 2024

The agent was very helpful when we needed to make changes.. Thankyou.

Elizabeth Griffiths

11th Aug 2024

Always very good service and competitive pricing. Look forward to the next holiday

Damian Wood

11th Aug 2024

Quick response and helpful advice

Nicholas Thorburn

11th Aug 2024

Great service, good prices. Staff very responsive to queries

Kylie Maddison

10th Aug 2024

I would like to thank Kristy for all of her help with our holiday. From the quote it was a pleasure to deal with Kristy. We are very happy with travelonline service and will definitely be using them again for our next family adventure. Thanks for a great holiday.

Simon Moon

10th Aug 2024

Super simple to organise and excellent holiday, not much to improve on, Lisa was wonderful to work with.

Angela Grenfell

10th Aug 2024

Great service and everything was made so easy, our trip to Fiji was great!

Courtney Moroney

9th Aug 2024

great trip . great value and well organized .
Lisa was able to answer any queries we had post haste as well .
had a ball , thank you

Andrew La Fontaine

9th Aug 2024

Excellent service from Nicole. This is our second or third booking via TravelOnline to our travels to Bali and Phuket.
I am sure that we will book again for end of July 2025 via Nicole as we are waiting for a good deal on the Best Western BangTao beach for end of July 2025. This hotel was very good to accommodate us on a first floor (as my wife has a need operation and the hotel does not have a lift.
Once again, thanks Nicole, will be in touch.

Oscar Aguilar

9th Aug 2024

Very easy and didn't have to lift a finger.
Will book through travel online for all of my holidays!

Sarah Butcher

9th Aug 2024

Really impressed with how smooth everything went with our recent holiday to Fiji.
Great communication from the Travel Online team when we couldn't get the dates we originally wanted and once booked all went perfect.
Will definitely use again for future holidays!

Fiona Harrod

8th Aug 2024

Very efficient, knowledgeable and understanding of all our concerns about our trip.

Nola Parissis

8th Aug 2024

Your assistance in organising our holiday is greatly appreciated and we look forward to dealing with you again in the future. Thank you.

Raymond Warn

8th Aug 2024