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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

I really liked the service provided by Danielle and the team, and their knowledge of all aspects of our trip was excellent. Your rates were better then even the airline and hotel and when I made numerous changes on several occasions, Danielle and the team were always courteous and found the information, made the changes and re quoted without any issues. I will definitely use travelonline again and recommend it to everyone.
Thanks you for making this trip great and letting me do so much more within the budget I had set.

Ritesh Kumar

15th Apr 2014

Our first trip to Bali was great, with no problems at all, everything went smoothly. Yogi our driver was a really nice guy, could not do enough for us, even left a family wedding to take us to the airport, could not see that type of commitment undertaken here in Australia. He represents your company very well.
My Daughter & partner is now using your company to go to Bali this Thursday. Because we could not fault your service to us, we recommended she use you as well.
Best regards John & Anne Hyde

John Hyde

15th Apr 2014

Great service and fantastic prices, recommended TravelOnline to 3 friends who booked on the same trip and all were very happy, will definitely consider using the site again for future booking

Soren Sarkesyan

15th Apr 2014

have already recommended your service

Stuart Mitchell

14th Apr 2014

Excellent service, no issues whatsoever. Annaleise was very helpful and diligent.

Erwin Budde

14th Apr 2014

This is a great way to book a holiday with an option to book now with a deposit and pay later. Great specials available too. All questions were answered promptly. All information was sent with correct details. I would recommend TravelOnline to friends and family and would use them again

Karolina Dawkins

14th Apr 2014

We had an amazing holiday in Fiji.
I was really impressed with the prompt response from Rochelle & everything was organised so efficiently & professionally. There was no stress for me.

Thank you & I will definately book with you again & recommend to family & friends.

Alison Wiki

14th Apr 2014

Very happy with service. Anytime I rang with a request or enquiry I was always helped immediately... Thank you for organising a lovely streets free holiday for us. Will definitely use your service again

Peter Pascoe

13th Apr 2014

Easy to use would use again

Jeff Moores

12th Apr 2014

very helpful everything went smoothly.

Yes we will use you again and recommend you to everyone.

Darryl Fielder

11th Apr 2014

Service was excellent,, everything was arranged as planned and would have no hesitation in booking with travel online again

Bryon Edwards

11th Apr 2014

I received my requested quotes back very quickly. Everything went smoothly. Our transfers were there for us at the hotel and the hotel was booked and there were no dramas whatsoever

Deborah Tanzer

11th Apr 2014

Annaleise was very patient and helpful throughout the whole booking process.

Emily Chow

11th Apr 2014

I have used Joanna before and she is right onto it. Can't fault her service and have passed on to many people to try travel online. I wouldn't book any other way, it's so easy.

Brian Wood

11th Apr 2014

Really easy to use, quick responses from staff and a great deal which I could not beat on other sites. Will definitely use the site again.

Ryan Keogh

11th Apr 2014

All items actioned promptly. Thanks for organising our trip. We enjoyed it immensely. This was our first time to Bali and first time overseas for 20+ years so it was great it went so well.

Some suggestions for you to consider to improve your overall service may be to add info for first time travellers to Bali. Eg. A hints and tips sheet to help with things like.
Payment of charges in/ out of the country.
Water quality and how to be careful on this.
Potential tours and attractions to be considered. Even booking ahead for some of these.

Thanks again for your organising for us.

Regards

Daniel

Daniel Crofts

11th Apr 2014

All very smooth and no dramas ,excellent service and comms. Thanks very much to all whom helped us,cheers Chris

Chris Hastings

11th Apr 2014

After filling out the information online, everything happened very quickly and obviously the property was also notified as the pick up from the airport was booked and the property was waiting for my arrival.
It was all very efficient and quick
Well done

Angela Krok

11th Apr 2014

We loved everything about this booking and holiday.
Thank you for all your help and we will definitely be booking with travelonline.com again and are always telling friends and just people we meet to use travelonline.com.

Justin Peterson

11th Apr 2014

The service was good, everyting was organised well, we had no problems with any of the bookings. I would use this service again and have no problem recommending others to use it.. Thankyou

Antony Barrett

11th Apr 2014