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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

very convenient and easy to book will certainly book again

Nathan Eagleston

21st Mar 2014

Likes:- Very professional online operation.

From initial online email contact with Lisa Scull, to 'speedy' return correspondence from Lauren Cahill with a detailed travel/accomodation confirmation and tax invoice.
Highly impressed with the quick 'turnaround' of documentation from "Travelonline/Fusion Holidays" from first online contact to receipt of Travel Voucher,( with an added surprise of an automatic "upgrade" to a 'Deluxe Hotel Room' ) - Thank-you!
Thoroughly impressed, will recommend to others & will certainly use again ourselves.
Congratulations on a 'job well done'.

Regards,
Ross

Ross Morgans

21st Mar 2014

excellent service provided. would definitely use again. thanks

Russell Shepherd

21st Mar 2014

Helpful and friendly staff, very responsive to my enquiries

Kai Timo Schmidt

21st Mar 2014

I've never booked through an agent before usually choosing to do it myself, but the offers from TravelOnline were too good to beat. The service provided by Annaleise was fantastic. Everything I asked for was done including adding our SPG membership to our booking at Westin Denauru Island and my Qantas Frequent Flyer to my flight. The whole process was so easy. We had to change our South Sea Island tour due to a cyclone off the coast off Fiji but the vouchers all worked and the staff at the cruise company had no difficulties adjusting our vouchers. Just a fantastic trip. The only complaint is that I had to come home. Will be booking through here again for a return trip to Fiji next year. Thanks :)

Paul Springett

19th Mar 2014

I was initially nervous about using an online agent but my doubts were completely unfounded.
Everything went through smoothly without a hitch. I will definitely use travel online next time I go on holiday.
I have already recommended you to friends and family.

Damian James Harrison

19th Mar 2014

No request was too difficult and phone calls or emails were answered without delay. I would absolutely have no hesitations in using travel on line again. Thank you :)

Michael Perry

19th Mar 2014

I have already recommended tavelonline. Easy to get everything in one place. Thanks I will definitely use again

Rochelle Burton

19th Mar 2014

Third holiday booked through travel on line. Such an easy process end to end. No problems encountered what so ever.

Peter Tanner

18th Mar 2014

would i recommend your service - I already have..says it all really

Michael Morgan

18th Mar 2014

I have used travelonline before and booked through them again because the service is great. They have good specials on accommodation and you don't have to pay the full price on booking which is appreciated. Would highly recommend.

Jo Woodward

18th Mar 2014

I found travel online to be very efficient, freiendly and very helpful. My holiday went very smoothly.

Craig Mullershausen

18th Mar 2014

Both agents I dealt with very lovely very helpful.

Oppedisano Daniel

18th Mar 2014

Hi, I booked literally at the last minute and Danielle was excellent she had everything organised so quickly! Thank you Danielle, you were fabulous!

Kind regards,
Megan

Megan Rawle

18th Mar 2014

Emma was very efficient and proffessional

Kathryn Dawes

18th Mar 2014

We would highly recommend and book again with travelonline. Such a great deal. Everything went smoothly and Emma was always on hand if we ever had a question.
Thanks for the great holiday and service !!

Mason Mawer

18th Mar 2014

fast response and exellent service yes would book again

Peter Said

18th Mar 2014

couldn't be more helpful and will definitely use TravelOnLine again
transfers and day trips went as planned and on time

Anita Lowerson

18th Mar 2014

Great service & follow ups, no hassels,would book with you again & recommend you.....Thanks..Annaleise. Garry Brown.

Garry Brown

17th Mar 2014

Travel Online were quick and efficient. They were also very easy to deal with when a change had to made with the booking.
I would absolutely recommend and hope to use Travel Online again.

Carolyn Lovery

17th Mar 2014