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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

The service we received from Travel Online was professional and prompt. Would recommend this service.

Dean Richardson

17th Mar 2014

The service was very easy to use. Little direct contact was necessary to get the booking secured.
I would use this service again.

Alison

16th Mar 2014

Everything worked out perfectly - we had no issues at all. Yes I would book with you again and I would recommend your services to friends and family.

Sylvia Carlisle

16th Mar 2014

Our travel agent was amazing and super helpful! We had to change rooms at the last minute and she helped without any hesitation and made it all possible for us. Will be using you guys again for sure!!!

Gloria Isaacs

16th Mar 2014

Very prompt service, yes would book again

Ross Niemz

16th Mar 2014

I would use travel online again.

Prue Castles

16th Mar 2014

Thanks Nicky
Your service,detail and overall help were all contributors to a sensational trip
Not a complaint in any area,would not hesitate to use you again
Fabulous,stress free experience had by all 8 of us
Thanks a million Nicky
Bernice Stub

Mannie Stub

16th Mar 2014

My questions where answered in good time and it was all made very simple for our travels. Most important the prices where great!

Hannah Sullivan

15th Mar 2014

I would book with you again and recommend to others.

Del Kass

15th Mar 2014

Cyclone took its toll on the activities available, our call for assistance when we could not get to our flight home due to the harbour being closed was dealt with in a timely manner with alternative booking being made on our behalf.

Cant wait to go back to the area.! Yes your services were great & yes we will use you again & recommend you.

Suzie

15th Mar 2014

Very helpful and definately recommend to other people.

Geoffrey Carr

15th Mar 2014

I was very happy with the service I received from Idalilly, she followed through on any questions I asked her and all the paper work was fine. We had a good holiday

Janice Kemp

15th Mar 2014

We have always been happy with assistance received from TravelOnline staff. We changed a booking recently and nothing was too hard. We will continue to use TravelOnline most definitely.

Lorraine Singer

15th Mar 2014

It was a really well organised holiday. Everything was outlined and we had no problems at all. An excellent job.

Geoffrey Cahill

15th Mar 2014

Loved the Holiday no problems with your booking and when planning our next holiday would look at using you again.
Recommend daydream Island for families. Staff are fantastic, even when in Cyclone conditions we found plenty to entertain our children.

Emma James

14th Mar 2014

You make it all so easy. Everthing is taken care of. Great service.
Have booked with you before and will again. Highly recommended.

Andrew Parker

14th Mar 2014

Yes would book with you again.

Sharon Price

14th Mar 2014

Thank you Joanna. Our arrangements with you for our trip to Heron Is went like a dream. Everything fell into place beautifully. We were given an upgrade to a beach front unit which we appreciated very much. So thankyou for your professionalism and help in making our holiday so enjoyable. We now look forward to our trip with Travel on Line to Fiji in May.

Robert Noble

13th Mar 2014

Easy to use service and a good deal on our hotel. Would definitely use again.

Gavin Mccoll

13th Mar 2014

good service questions were promptly answered. Would recommend and use again.

Sandra Falzon

12th Mar 2014