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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

I found your service to be excellent and look forward to using your services again in the future!

Simon Wardman

6th Mar 2014

Great service! They answered every question I had and took the stress if booking it all of me. Will definitely be using them again!

Emma Neilsen

6th Mar 2014

Simple booking and well laid out platform for all the added extras.

Timothy Erwin

5th Mar 2014

Not much to say really ,it was all so simple! I requested a room at a specific place one afternoon and the next morning Emma confirmed it was all organised .Too easy ! Would happily recommend you to friends.

Anthony (tony) Hoare

5th Mar 2014

Everything worked out well and the information provided on the tickets was correct. The information on pricing was obtained quickly as was the confirmation. I would use your service again.

Linda Dwyer

5th Mar 2014

Extremely happy with the service that was provided, would work again with Danielle Swan on our next holiday. Extremely helpful person.

Malcolm Pratt

4th Mar 2014

Fantastic, would definitely use this site again:)

Tamara Dyson

4th Mar 2014

It was our first time booking through travelonline and it won't be our last. Every thing was nice and simple, from organising the quote to making the final payment and receiving our travel details.
All the staff that we dealt with were professional, friendly and were able to answer all our questions. The best part about booking with travelonline was that it was cheaper than all the other quotes we received plus we managed to get a room upgrade, which was perfect.

I have already recommended travelonline to my friends and family and look forward to booking with them un the future.

Thanks travelonline.
Sofie and family

Sofia Kotzarapakis

4th Mar 2014

We had to change our arrangements twice due a cyclone in Dec 2012 and then my wife was having a baby in April 2013,but we finally made it to Fiji and it was worth the wait.
Thank you for helping us change our dates we will be using you guys again in the future,we have liked you on Facebook to spread the word of your top quality service.
Well done to all staff and please keep up the great work you are doing.
You are real people helping Aussies enjoy their holidays.

Kind regards Ian & Sima

Ian Pemberton

1st Mar 2014

All worked like clock work

Bruce Williams

28th Feb 2014

Every aspect of the service was carried out as described with no problems

Alan Hartley

27th Feb 2014

I have dealt with Annalaise and Fiona and the team at travelonline previously and have found there professionalism advise and assistance to be fantastic always happy to assist I would certainly book anytime with this company and would recommend to everyone I know to go through travelonline

Thanks nicholas

Nicholas Dimartino

27th Feb 2014

Hi Emma, we had a great holiday. Everything went very smoothly thanks to your prompt and efficient service. The stress was taken out of our holiday

The added massage voucher was definitely a bonus too.

Many thanks Maxine

Maxine Winteringham

27th Feb 2014

Great place to book a holiday, the staff are very helpful and everything ran smoothly. Better then normal hotel booking sites, as when we booked it included extra activities and airport transfers. Will defiantly use again :)

Xavier Murphy

27th Feb 2014

Could not be more satisfied with the bookings, transfers etc. everything went smoothly. Will recommend to friends and family.

Francis Bills

27th Feb 2014

very happy with service and would definitely book again.

Margaret Rowe

27th Feb 2014

Annaleise was very helpful and responsive with questions before I booked, at the time of booking and with all follow up questions.

All of the paper work arrived in a timely fashion and everything was easy once I was on my holiday.

Thank you Annaleise for a great trip!

Renee Atkinson

27th Feb 2014

It was our first time booking a holiday and was nervous about booking online as opposed to doing it through an agent. I would have liked a bit more communication and some questions were not answered a few times. I did eventually get these answers however. Everything went well and we had no issues at all on our holiday. We would book through travelonline again and recommend it to others.

Ross Brown

26th Feb 2014

it was quick and informative

Cheryn Croker

26th Feb 2014

Extremely good value for money. Your Price was the best by far.
Booking was confirmed overnight.
Facility was very nice and met my expectations.

Jodi Harvey

25th Feb 2014