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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Travel online is great and this is the second time we have used it. Again all bookings went to plan with no hiccups.

Russell Cooke

10th Feb 2014

Easy way to book a trip thanks again

Gella Catis

9th Feb 2014

I have travelled through this website numerous times & have found the prices reasonable & the service great. My trip runs smoothly & I have never had a problem with anything booked through this website

Angela Purchase

9th Feb 2014

This is the second holiday we have booked with TravelOnline and both have been excellent and booking wise have gone like clock work.

I received very prompt emails from Michelle each time I had a question or query and I was very happy with the service Michelle provided us with. She made booking the holiday very easy.

I would most definitely book again with TravelOnline and I'd recommend to family and friends.

Robyn Dahler

9th Feb 2014

I think your customer service was fantastic ,always called or emailed promptly , would defiantly book again if the price was competitive and yes have already told friends to consider using your service . thanks for taking care of our holiday .

Paul Beattie

7th Feb 2014

Very thorough, with good communication, and I would definitely book with you again. Thanks

Christine Hall

6th Feb 2014

Excellent service, cheaper than flight centre and no fuss. Thank you, we would and already have recommended your services.

Many thanks

Gina Beard

Gina Beard

6th Feb 2014

All details for the booking went as planned. Driver waiting for us at the airport and hotel was what was expected. Highly recommend this hotel to anyone.

Peter Keenan

6th Feb 2014

Thanks for the easy no fuss service . It was excellent , would recommend your service and would use it again. Thank you

John Herlihy

5th Feb 2014

This is our second time we have booked with TravelOnline and have recieved nothing but top class service. We love being able to do all our research using their online quoting system. Then when we are ready to book the consultants have been very friendly and easy to talk to. We will definetly book with TravelOnline again in the future.

Stephen Newman

5th Feb 2014

Great service
all questions were answered and true to the booking on arrival at plantation island
the service response time was good and dealing first time with an online agent was awesome
I will definitely use this service again :-)

Michael Kounellis

5th Feb 2014

I thought the service was fabulous. The replies were quick and precise and everything was organised well. Well done.

Jamie Rothnie

4th Feb 2014

Loved everything. It was great to be able to built your own package and speak to staff when needed.

I would definitley book with Travelonline again.

Helga Jenkins

4th Feb 2014

I liked that Travel Online was easy and efficient to use.
the additional services of VIP customs service and travel insurance
were well priced and more than competitive in the market place.

Rochelle and the Team were great!

I look forward to booking our next holiday with the team at Travel Online.

Michael Callisto

4th Feb 2014

At very short notice, and even though the consultant was on holiday, a quick phone call had an immediate reponse. Our holiday all went very smoothly, all the services were very positive and well organised. Thank you

Karen Barbary

3rd Feb 2014

Everything was covered well and hoping to book some more holidays soon.

Jason Moore

3rd Feb 2014

Have always received great service from travel online. Would book again as they usually offer value for money

Robert Baillie

3rd Feb 2014

Thank you for very good service and support.

Stefan Karlsson

3rd Feb 2014

Everything was organised perfectly.
Very helpful towards my many questions
Will definately organise our next trip with you guys
Thank you

Gino Soucramanien

3rd Feb 2014

All good. Informative website with everything needed to make an informed, comparative decision. Fast, responsive booking. Good follow-up.
Yes, we would book with you again and would be happy to recommend you.

Brian Mitchell

3rd Feb 2014