TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.86 out of 5 from 14,280 customer reviews
Great service - the initial hotel we booked was not available so they found us an alternative with transfers. Everything went to plan!
Sara Meadows
5th May 2024
Great team, nothing was a problem. Our holiday was great
Helen Halpin
5th May 2024
Everything ran perfectly
Thanks
Terri Lobo
5th May 2024
Great company to deal with
Tim Harris
5th May 2024
Great service and great communication with planning our trip to Thailand.
Will definitely use again to book another holiday.
Melissa Joy Kerrison
5th May 2024
Attentive and professional.
I didn't give 5 stars only because we didn't have any issues so the contact was limited.
But she was perfect
Andrea Frabetti
5th May 2024
Always up to date information and reminders. Great company to deal with
Jennifer Mary Ann Lingard
4th May 2024
Great service and efficiency
Have booked with travel on line several times
Doreen Greco
4th May 2024
Great holiday just got back ready to book again
Floor less process from start to finish
Noelene Mcintosh
4th May 2024
Travelonline offered a great family holiday package to Fiji.
Emma B, our consultant was professional and responded to our questions in a timely manner.
Jarna
4th May 2024
Thank you for a great holiday, everything was perfect and we had no issues at all. Great value for money and wonderful service.
Daniella De Santis
4th May 2024
very good
Manh Hung Le
4th May 2024
Best service yet! I will definitely use this company in the future. Good value for money.
Julie Olzomer
4th May 2024
The trip was awesome ! Sunprime Kamala Beach resort was very very good! Would go back there again in a heartbeat.. the staff were amazing and the many restaurants in the area(all walking distance!) were fabulous . Met a lot of lovely people .
Anne Victorsen
3rd May 2024
Always reliable and efficient service. We've booked many times now through the internet and have found the cost comparing easy as well
Matthew O'hare
3rd May 2024
Another excellent Bali holiday with you guys, this was our best one yet.
Great Hotel with excellent inclusions, real good value for money
Thank you
Steven Shaw
3rd May 2024
Great service, prompt , helpful and responsive.
Marita
3rd May 2024
Fast, efficient service
Ethan Bull
3rd May 2024
Great company to deal with. Easy to book. Communication is great. Staff very easy to deal with and were incredibly helpful.
Jennifer Kool
2nd May 2024
Great communication, questions answered promptly. Very happy with the package I purchased for a first time visit to Bali
Sonia Bazzano
2nd May 2024