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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

All my queries were handled efficiently. A very easy transaction. Just indicate what dates you want and all is organised. Trip all went according to itinerary, no problems with flights, transfers or resort.

Garry Robinson

26th Nov 2013

Customer service was excellent. I had several questions which were always answered promptly (within the day). All email corro was precise and concise. Definitely book with Travel Online for all or future holidays!

Jennifer Bissett

25th Nov 2013

We had excellent service from TravelOnline. Any questions we had were explained in detail with friendly and helpful information, leaving us with no stress regarding the details of our trip. We would definitely book with you again and recommend your website to our family and friends. Many thanks, we had a fantastic holiday in Fiji.

Philip Clough

25th Nov 2013

This is our second overseas trip booked with Travelonline. Everthing turned out as expected. Would not hesitate to use again.

Cameron Millen

25th Nov 2013

Amazing service any time i needed to ask a question you all answered it very quickly and promptly. Will definately deal with again and will recommend to others also!!! thanks

Paul Mackay

25th Nov 2013

We were a little apprehensive booking online but found this very easy. Any questions were answered quickly via email by Amy also when we wanted a later flight, she found it not a problem.
Yes we will recommend to family and friends and would be happy to book through TravelOnline again

A and T Mcdonald

25th Nov 2013

Easy and efficient service all up.
I would recommend this service to a friend.

Paul Scales

25th Nov 2013

Easy to book the trip on the line, staff are really helpful and any queries were answered pretty much straight away. I would highly recommend Travelonline it takes all the hassle of booking a trip and it makes the customer customise the trip to suit their needs and budget. Thank you Annaleise Bradley job well done!
Regards
Mickey Süric

Mickey Suric

25th Nov 2013

Hi michelle, thankyou , it was the best, most relaxing holiday we've ever been on. Everything worked out fine, the accomodation, transfers, payment options online and flights. I was a bit worried about booking online as I'd never done it before, but everything was perfect. Thankyou for organising our holiday, we will definetly go back to fiji and will book through you again and recommend your services to everyone.
Donna crimmins

Donna Crimmins

23rd Nov 2013

Thankyou travelonline!!

We had a wonderful holiday and the booking process both email & phone calls were all answered promptly.

Highly recommend your service.

Ray & Trudy Bampton

Raymond Bampton

22nd Nov 2013

Yes would book again with you,had a great holiday

Raymond Bampton

22nd Nov 2013

considering we live the otherside of the world and all contact was via email, everything went like clockwork. Annaleise is a star, for her time, patience and help in organising our trip thanks

Ian Websdale

22nd Nov 2013

ease of quotes. great value. recommending to friends

Janet Pakan

21st Nov 2013

ease of quotes. great value. recommending to friends

Janet Pakan

21st Nov 2013

I received excellent service from Joanna Collins in my booking of the Tanna Lodge in Vanuatu. Explanations were clear and concise, and needed no further questions to be asked. Really a very good experience working with an agency with which I had no previous dealings.

Jack Tuls

21st Nov 2013

I had never booked anything online befor so I was very nervous about booking a holiday this way , I am still finding it hard to believe that all went without a hiccup thanks to you and all the staff there . All my inquiries were answered quickly and professionally by everyone that I dealt with . I have no complaints at all and will defiantly use and recommend your company to friends and family . And I would also like to thank you all for the great service and for making my holiday such an enjoyable one

Mary Anne Hannelly

20th Nov 2013

Was a little apprehensive about dealing with an "online" travel company, usually deal with travel companies face to face. We found all staff at travel online to be extremely professional and easy to communicate with. Absolutely no problems with any travel arrangements that were made for us. Everything ran smoothly.
Would definitely use again and would recommended to family and friends.

Andrew Greig

20th Nov 2013

quick to answer and deal with my query.

Nicola Savage

20th Nov 2013

I think that your service was very good. I want book again my holiday with you.

Annalisa Miccich�¨

20th Nov 2013

Everything arranged smoothly . This is the 4th time I have used Travelonline and will continue to do so. I like the fact you can get a quote straight away so it give you an idea on price.

Jacqueline Hargreaves

20th Nov 2013