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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Great to deal with, returned my emails promptly and yes will recommend to others and would book again through travel online. Thanks Nicky!!!

Gregory Knight

12th Nov 2013

I will definetly be booking with travel online again. I found the process very easy. I also got a much better deal than through a shop travel agent. I also liked that I could do my own quotes to find the best deal. I will be recommending you to all my friends and family. Thankyou

Michael Huggins

12th Nov 2013

Nicky was efficient, professional and informative. So glad she directed us towards the JM Cousteau resort, which was perfect for our needs. Booking was straight forward, even with booking from Canada at an Australian travel agent for a trip in Fiji!

Tracey Smith

12th Nov 2013

The service was very efficient and we liked the few extras that we got, (i.e. massage). We would book through this service again and would recommend to others. We had no problem whatsoever.
Thanks.

Edwin Riley

11th Nov 2013

Every thing was as expected. No hiccups or surprises.
Thanks
Will book with you again

Stuart Mclaughlin

11th Nov 2013

This service was easy and user friendly, I would recommend this site to friends and use it again, Thanks Amy.

Kelli Rhodes

11th Nov 2013

Great service from TravelOnline and I will definitely use you again. I managed to get the cheapest rate for the Sheraton Waikiki through you. I was able to upgrade to a nicer room and a view because of your cheaper rates. I was in Hawaii for my birthday and you passed that information onto the Sheraton who had a gift waiting for me when I arrived.
Couldn't fault your service, you replied to my emails immediately and followed up to see how our holiday was as soon as we returned.
Have already recommended you to family.
Thank you!

Alan Duffy

11th Nov 2013

Thank you very much for all best job, our wedding and honeymoon was like dream ;)
We will recommend you all our friends and family and we can not wait when we are use your service again ! Very happy Mr and Missis Bartovic

Zuzana Grezova

11th Nov 2013

We were very 'trying' customers, there was a lot of back and forth with our special requests, adding other travellers etc. Annaleise made sure everything was done - and quickly too. It made for a great experience. We would definitely use travel online again. Thank you Annaleise!

Rebecca Hope

11th Nov 2013

Cannot fault your service. A grade customer assistance. Emma was very helpful when I couldn't confirm my arrival transfer. I highly recommend Travel Online.

Keep up the great work!

Nicole Lee Allan

11th Nov 2013

This was the first time I have used your services. The service you provided was fantastic nothing was ever a problem. Loved how if I rang I always got to speak to the person who was handling my booking which was Natalie. Natalie was excellent will definately recommend you to others.

Lynne Larkin

11th Nov 2013

Thanks for everything had a great time will use travel on line again.

Nicole Young

11th Nov 2013

Very responsive, the quote was competitive, a good range of options available on packages, confirmed the booking promptly, available to answer any questions we had. Yes I would recommend your services for sure!

Will Cullen

11th Nov 2013

Excellent service,didn't have to do anything as everything was taken care of efficiently and promptly.No problems at all with airfares,accommodation,transfers and I will be booking every holiday in the future with travelonline.Well done guys on a great service

Geoff Wakefield

11th Nov 2013

-Fantastic service! I will definitely book another holiday with Travel Online!

Rachel Bond

10th Nov 2013

Absolutely loved the service provided by Annaleise and travelonline. Fantastic, easy, professional, and helpful (and so nice to be able to speak to someone over the phone).

Definately will be using traveloneline again. Thank you, thank you, thank you from all of my family xxx

Julie Brocks

10th Nov 2013

It was easy - i will definitely use the website again and it was a great price.

Simone Dick

10th Nov 2013

Everything was so easy to book and our holiday was amazing and we got a fantastic deal and amazing service! We would definitely book again through travelonline and have been recommending your site to everyone we know!

Alisha

10th Nov 2013

What was there not to like? The booking process was seamless and everything went according to plan.
Yes I would definitely book with TravelOnline again.

Felicity O'brien

10th Nov 2013

More than helpful

Shaun Spies

10th Nov 2013