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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Booking our trip to Vanuatu was so easy. Everything went smoothly. It was the best relaxing holiday we have ever had.

Would certainly use and recommend you guys again.

Thank you for a great experience.

Nicholas Dixon

30th Oct 2013

The package I got for my hotel in Fiji was very good value (especially when I discovered while we were there just how much we actually saved by having the kids meals included). Very happy.

David Hobbis

30th Oct 2013

I found the customer service was outstanding all our travel plans went off without a hitch. It was so easy to book online & would recommend travelonline to everyone wishing to have hassle free travel. Thanks so much travelonline

Wayne Reid

30th Oct 2013

Our initial accommodation request was unavailable but when a cancelation was received you contacted us immediately to ask if we wanted to take room and as a result we were received our first preference in relation to accommodation.

Would definitely recommend your services to others.

Amber Johns

29th Oct 2013

Extremely impressed with the service provided by Annaleise.
The follow up was brilliant and something that is rare in customer service. Will highly recommend the company services.

Samantha Hirniak

29th Oct 2013

Easy to deal with and assisted us with all of our inquiries.

Cameron Mugford

29th Oct 2013

Thank you Emma and all the other girls I spoke to. Once again we received very good service from you all.
I filled out The Grand Hotel feedback form in our Hotel Room which we got as you requested 501.

Ray Woodforth

29th Oct 2013

Great Service, very prompt and efficient staff. Would highly recommend them to family or friends

Mark Langdon

29th Oct 2013

No hassles, all bookings and travel ran smoothly.

Will use this service again

Kind Regards

Ian Alisdair McGuffin

Ian Mcguffin

29th Oct 2013

Thank you Amy,
Well informed and up dated at all times before travel date

Brian Giles

29th Oct 2013

I was very happy with the service and contact with TravelOnline - thanks heaps Natalie ... it took a bit of co-ordination on our side to manage to get six adults to agree to dates etc across the three rooms booked - but we got there. Your assistance was very much appreciated and made it very easy.

Loved the Care Day Spa treats - they did a fabulous job and was a very nice bonus. Thank you :-)

Niccola Shutkowski

29th Oct 2013

Prompt replies, very efficient

Paul Brockett

29th Oct 2013

i found your service to be quick and efficient , i would use your services again and recomend you.

James Arthur

28th Oct 2013

This was not the first time we used your services & hopefully won't be the last. We were very happy with all aspects of our holiday booking experience. Nothing was a problem & all inquiries were answered promptly. We would be very happy to recommend TravelOnLine & indeed have done so. Thank you Joanna

Daniel Buckman

28th Oct 2013

All our bookings were perfect

I would highly recommend TravelOnline to others

Steven Brown

28th Oct 2013

Everything went exactly to plan, pick up and drop off service on time

Michelle Norma Collins

28th Oct 2013

Travel Online was easy to deal with, prompt in responding to inquiries and ensured we had a great holiday.

We would use you again and would recommend you to others.

Leigh Sales

28th Oct 2013

Everything went to plan so we were extremely happy. I would definitely use travel online again and recommend it to others. Rebecca was efficient and prompt with her email replies. Thank you Rebecca.

Diane Swainson

28th Oct 2013

Yes I will book with you again - efficient as ever.
Many thanks
Laurence

Laurence Mound

28th Oct 2013

Travel Online comprise of a very efficient and professional team. No question was left unanswered and our holiday was perfectly coordinated. With the email contact, it ensured that all of our information was always accessible and the team supported each other well if our consultant was not available, indicating their transparent processes. The trip to Fiji organised by Travel Online was hassle free, starting with our flights, to transfers to our amazing accommodation and tours. Everything was confirmed and planned which meant that all we had to do was experience the Fijian Hospitality given to us by our hosts. I wold highly recommend Travel Online to prospective customers.

Jason Vearing

28th Oct 2013