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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Very prompt response demonstrated by Ms Joanne Collins her customer service was awesome pertaining to our airport transfer confirmation.
We will definitely be back to book our next Australia tour!

Ong Bee Suan

24th Oct 2013

Sometimes I don't feel comfortable booking things on the Internet! But I would recommend you guys! I have booked a few times through you and everything has been fine! I now have my friend booking with you aswell! And I will be doing it again! I love how you can do an instant quote!

Tracey Beauchamp

24th Oct 2013

Our booking was handled professionally. We could not have asked for better and prompt replies to any query we had.

Yes, certainly will recommend TravelOnline to our friends and family.
Yes, we would use your Company again.
With thanks,
Leah and Les Kausman

Leslie Kausman

24th Oct 2013

Always got a prompt reply to our emails regarding bookings etc. Definitely would book through Travelonline again.

Daniel Hartwig

24th Oct 2013

Helpful website, Emma was friendly,useful and flexible
happy with everything

Rez

24th Oct 2013

We had a great time and everything went smoothly so no problems.

William Bryceson

24th Oct 2013

Excellent service will continue to use this service

Wayne Seadon

23rd Oct 2013

Yes would book with you again for sure

Loretta Mynett

23rd Oct 2013

Great emails was sent all the information we needed.
Thanks Emma
Will book again with you

Simon Hogan

23rd Oct 2013

Danielle's customer service was of the highest standard - I will definitely book our next holiday through Travelonline and hopefully will be able to deal directly with her.

Florence Hart

23rd Oct 2013

It was easy and we were kept up to date with emails etc.

We would book with you again and recommend you to our Family & Friends.

Jared Pickerill

23rd Oct 2013

Excellent service. Very helpful and attentive. Everything organized was no trouble once on holiday.

Annette

23rd Oct 2013

The service we received was mostly emails with a couple of phone calls and in all parts, travelonline were fantastic. Completely informative, rapid responses, absolutely great deals as well. I will definitely be using travelonline for all future bookings. Thank you travelonline for our FIRST overseas trip and it was worth every cent :)

Lisa M

23rd Oct 2013

All our paperwork was in order and easy to follow, and it was good to have all transfers booked as well. I would recommend the company to others and would use it again myself if I travelled again.

Irene Mclaren

23rd Oct 2013

i was very impressed by the efficiency and ease of booking our holiday accommodation with Travelonline. The rate was the best that I came across and so good I even rang to check that it was genuine! You were able to offer exactly the rooms we were looking for and during the busy school holiday season.
We would definitely use Travelonline again and recommend you to friends.

Melanie Nair

22nd Oct 2013

Received a good service and would use/recommend TravelOnline again.

Karen King

22nd Oct 2013

Thank you so much for taking all the fuss out of booking, and then organising the necessary changing of our holiday plans. It was fuss free. Thanks.

Geoff Watson

22nd Oct 2013

Although the online booking process is impersonal, I have never had an issue with utilising Travel online. The online quotes are a great function. Every time I have submitted a query, Michelle has been the contact person for the quote. On occasion I have had a query, and have received a prompt email addressing my query whereby Michelle has been the author of the email. The process of booking is very easy to use. I have never had an issue with what the packages have included either. What I have received on the itinerary has been what I have received. All positive experiences here thanks. I will utilise Travel Online again.

Anthony Gasparini

22nd Oct 2013

Very happy with your service. Friendly &helpful.

Maria Colquhoun

22nd Oct 2013

Thank you, Amy, all went very well. We appreciate your prompt and courteous service and your great assistance to our daughter Emmy and to us. We had a brilliant time in Fiji-- loved everything, the accommodation, the perfect weather, the friendliness of everyone. The resort was first class. We loved the day cruise around the islands and had a good time with all our friends. Emmy's wedding was exquisite-- you would have loved it-- and the Reception could have gone on forever. We have already responded to a feedback to the Sheraton and have given them high marks.

Curtis Kistler

22nd Oct 2013