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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,280 customer reviews

Responsive, flexible, friendly and prompt. Great job!! Thanks very much, I'll be back.

Russell Lowes

12th Oct 2013

Easy to book a holiday. Would book again

Sandra Buck

11th Oct 2013

My enquiries were attended to very promptly and I was kept updated throughout the process.
Documentation was emailed quickly and outlined what action was required.
Yes - would happily book with you again and would be happy to recommend you to friends/family.
Thanks Lisa for all your help.

Felicity Inall

10th Oct 2013

Communication between myself and travel online was very easy. They happily accommodated any changes I wished to make to the itinerary in the early stages. When a booking issue arose in Fiji travel online quickly sorted it out with no disruption to our holiday.
I wouldn't hesitate to use travel online again.

Lee Pirini

10th Oct 2013

We had a superb experience using travel online and were amazed and impressed to have a response to our email query within minutes while we were away.
The local tour partners were excellent and the process was super efficient. We were a bit wary about not having a face-to-face service initially but this service could not have been better!

Matthew Pearce

10th Oct 2013

The service was outstanding and i will book again for next year! I must ask you to pass on to the Bali team how exceptional our driver - Madi was we eneded up using his services mearly every day and he was a true professional and lovely local guide.

Thank you S

Susan Bousen

10th Oct 2013

I always book my island getaways through TravelOnline. And every occasion the service has been second to none!! Now just saving to book my next one....Thank you.

Peter Danks

10th Oct 2013

Great service and yes would definitely recommend you and in fact already have. Thanks

Michael Caccamo

10th Oct 2013

We had a lovely holiday and paperwork arrived very quickly and correctly online. Very happy.

Edwin Phelan

10th Oct 2013

Your service was excellent. You were very patient with our problem with transferring the balance of funds. I would recommend you to friends.

Jill Beale

9th Oct 2013

Excellent service from all the team at travel online, a fantastic upgrade was offered which was a lovely bonus, and the value for money was fantastic. We have now recommended this company to all our friends and family, and would not hesitate to book online with them in the future, for any destination.
Great work, Travel online, and thankyou so much for an awesome holiday!

Joshua Fuz

9th Oct 2013

my agent was prompt in answering any queries and the deal we received through her we were more than happy with.
The resort was excellent and have passed on high recommendations to friends to book future holidays with Travel Online.
We will be using this service again for our next trip.

Robert Edwards

9th Oct 2013

Yes - service was helpful and our trip went off well without a hitch.

Amanda Mccarthy

9th Oct 2013

Easy with everything prepared. Times worked well.

Ritchard Garlick

9th Oct 2013

Service was great, our package was tailored to meet our needs and flights found that suited our schedule. I have used travel online for my last three oversaes holidays and will be using them again!

Michael C

9th Oct 2013

The service offered by TravelOnline is excellent. My family's holiday went smoothly and with no hiccups. I highly recommend this company and will have not hesitation in re-using there services.

Keep up the great work!

Rodrigo Calderon

9th Oct 2013

Good service with regular feedback on location.
Unable to supply original choice but the backup hotel was excellent.

Glenn Rossiter

9th Oct 2013

All very good organized, thank you!
I will certainly book again with you and recommend to family and friends.

Kind Regards,

Gaia

Gaia Antoniucci

9th Oct 2013

Extremely professional experience... very well orgainsed, responded to queries promptly. Joanna Collins was a pleasure to deal with and arranged everything from flights, accommodation, meals, tours, transfers & insurance. Highly recommended!

Sam Marotta

9th Oct 2013

I would like to thank Lisa Scull for her professionalism, expertise, and exceptional service. She is a lovely person with a passion for her job. I would also like to thank TravelOnline for their prize I won. We had an amazing stay at The Rocks in Sydney while waiting to board our Cruise ship. We would never have been able to stay where we did if it hadn't been for this wonderful prize! We would also like to thank them for the awesome camera we won to go with the prize! It was just perfect for our holiday snaps! THANK YOU TravelOnline TEAM! :)

Wendy Roscoe

9th Oct 2013