TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,743
Average Rating: 4.86 out of 5

Customer Service Reviews

I was a little sceptical of booking online. But having used your service I was more than satisfied. The deal was excellent & value for money. The service provided by you was second to none. The reply to my Emails was very fast. Overall I was very satisfied with the service of your company & would not hesitate to use you again. I would definitely recommend your company to my friends. Thank you.

Alan Brodie

9th May 2013

I can only say that it was a great experience dealing with travelonline, the system was good and the staff just great, and yes we have already told other people about the service. Keep up the great work

John Hanshaw

8th May 2013

All transfers and accommodation booked through travel online went smoothly. Had no hickups. Customer service was always prompt and helpful.

Shamendra Maharaj

8th May 2013

Annaleise was a pleasure to deal with and Travelonline did a great job. Thanks to you all. Regards Mark & Julie.

Mark Hedger

8th May 2013

Was worried about booking via an online service about it was the best decision.
It was very easy, excellent contact and wonderful friendly customer service that answered all my questions.
Will definitely book via TravelOnline again.
Thank for making it easy.

Tj Phillips

8th May 2013

Kylie was a great help even when having to alter our departure and arrival times just made it an amazing experience. I would definitely use Travel Online again.

Jessica Dunphy

7th May 2013

I was very impressed with the service from Travelonline. Often it is really difficult to connect with on-line staff but Travelonline kept in touch and answered all our queries.

Annaliese was our travel rep. and she was extremely helpful and efficient. Despite the time difference between Perth (where we rang from) and the eastern states we were able to have several conversations and the Travelonline staff were always friendly and courteous.

It was a great holiday, thank you !

Lenore Bronwen Howard

7th May 2013

Could not fault the service. Would travel using the company again and whilst there was no need for personal contact, everything handled via email and internet, I am sure that I would have been just as impressed with Chrystall if the need arose.
Yes I would recommend TravelOnline to friends

Alan Cornock

7th May 2013

Would definitely us travel online again. Natalie was great helping book and answering all our questions

Colin Lucas

7th May 2013

I book all of my travel on-line and would book again with you. it is pleasing to get personal e-mails with contact numbers so that we can contact you if required.

Brett Purser

7th May 2013

Liked that I could phone and email contact.
You responded to my queries promptly.
Your prices were good.

Yes I would recommend you.

Cheryl Baird

7th May 2013

Quick and easy to book with. Lots of help if needed. Great customer service

Desmond Richardson

6th May 2013

Even though it was over the internet, Kimberley appeared very friendly and easy to work with!
I have already recommended the service to others!

Tracey Hollis

6th May 2013

Thanks Annaleise, for your prompt assistance and emails keeping us up to date with any changes prior to our holiday.This was our first overseas holiday and it was made so easy and worry free. Having confirmation of our booking, flights, transfers and tours within a couple of days put us at ease. I have already recommended your service to others and will definitely book through you when traveling again.
Once again thank you for your help and assistance.
Regards
Rob and Gaye Hind

Robert Hind

6th May 2013

Fantastic service great property easy transaction and yes would book again thru travel on line. Thanks Annaleise and Chrystall

Tania De Abreu

6th May 2013

great service, hard to find these days, will be using Travel online again!

Craig Hodgson

6th May 2013

We always get great deals with TravelOnline and the consultants are always very helpful. We will continue to book with Travelonline in the future.

Nara

5th May 2013

Booking went very smoothly, Price was competitive and the amount of options available was huge.

I would book with Travelonline again in the future without hesitation.

Blake Maxted

5th May 2013

I found your service to be very efficient and clear, with a phone number allowing real contact with pleasant, helpful consultants.

I was part of a group of 4 and we were all very happy with the quality and value of our hotel (see hotel feedback), also a streamlined booking system and quick responses to all concerns, although responses to emails were delayed.

Thank you

Eve Creed (booked with Clare Harris)

Eve Creed

5th May 2013

All went smoothly. Every voucher was honoured and we enjoyed a 2 hr Thai massage and free orientation tour. Travel online was efficient in responding to quotes and a pleasure to deal with. I feel we got great value with the ' package deal' specials and would book with them again.

Michael Bowman

5th May 2013