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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Excellent service thank you!

Rebecca Smith

11th Sep 2013

Everything ran smoothly. Happy with our whole package

Deborah Ceccato

10th Sep 2013

I have booked with Travel Online in the past and I cannot fault the service. I received a great deal of advice from consultants there when trying to choose the resort. We were a large group of 8 travelling with an infant and the advice provided prior to travel was spot on. The consultants had a fair bit of knowledge about the property which was useful to us in our travels. All went smoothly and we used the service for airfares, transfers, accommodation,meal packages and travel insurance. All went perfectly as planned without dramas. Yes I would recommend Travel online as my experiences with the company has been without fault both in the past and with this my most recent trip to Vanuatu.

Kerrie Lee Brown

10th Sep 2013

You were awesome, and so helpful specially when it looked like we might not be able to go cause of my husbands accident, you came up with different options and bent over backwards for us.

Mary Ladd

10th Sep 2013

Hi Kimberley,
I loved the fast on-line booking service and the instant quotes. Thankyou for you prompt service re booking our holiday.
Since I have discovered Travelonline I have looked into booking other holidays as the instant quotes are great. I have recommended your service to my daughter and she has got some comparison quotes for Fiji for next year.
We stayed at The Warwrick and had a fabulous time. I wouldn't hesitate to recommend The Warwrick to anyone.

Regards
Krystyna Dron

Peter Dron

9th Sep 2013

What a great service! I thought it was too good to be true but it wasn't! All requests were handled in a timely and professional manner. Annaleise and all other Staff, that we dealt with, were all wonderfully helpful. The prices were extremely competitive and we couldn't get better value for money.
We will definitely be using TravelOnline for our next holiday and have already recommended them to many family and friends.
Thank you TravelOnline for a wonderful holiday experience!

Warren Gray

9th Sep 2013

Very helpful.
Always responds to any question big or small.
Yes I would use to book another holiday.
Thanks a lot Kimberly

Jason Westwood

5th Sep 2013

Very happy that Lisa got back to me so promptly when the accommodation I purchased was not available.
Lisa organised alternative quotes withing an hour that suited us perfectly.
Will definitely use travel online again and recommend to friends!

Adrian Rokman

5th Sep 2013

Never heard of your service before but I will definitely be using it again.

Tony Towicz

3rd Sep 2013

Booking our holiday through Travelonline was very easy. Being able to book flights, accommodation, transfers and arrange insurance through the one company made it perfect for coordinating everything and the whole holiday went smoothly. Already started saving for our next holiday and will be using Travelonline to book it all again.

Jaqueline Barkas

3rd Sep 2013

Fantastic, fast response, couldn't fault it.... Thanks again

Belinda Stevenson

3rd Sep 2013

I'd certainly recommend your service & book again without hesitation!

Janice Durham

2nd Sep 2013

A huge Thank you to Annaleise for organising our holiday to Fiji. Booking with travel online was so easy and quick. Will definitely be using them again and will be telling friends and family about the excellent service.
Our holiday went smoothly... And all the hard work was done for us so all we had to do was sit back and relax in paradise!
Excellent service!

Belinda Whiteman

2nd Sep 2013

Emma was very helpful with all my queries, assisted with any ammendments that I required prompty and was very pleasant to speak to. I had no issues with my flights or accomodation. I have recommended your site to all my friends. I will definitely be booking through you again with my next holiday.

thank you again for you great service !

Mark Minh Chanh Ly

2nd Sep 2013

Our holiday was well organised and we were extremely satisfied with the service. We would use travelonline again and recommend the service to anyone.

Peter Finn

2nd Sep 2013

Excellent service from the start when we requested a quote.
All questions answered promptly.
Payment by direct deposit organised. Receipt was emailed quickly.
Vouchers were emailed.
The bonus massage was fantastic.
This was the second time we booked through Travel on Line.
We highly recommend Travel on Line.
We will definitely use your service again.

Geraldine Milnes

2nd Sep 2013

Emily was just so professional and excellent all the way through.
Without her assistance, prompt and accurate responses, we'd never
be able to get such a great deal for our baby moon. We cannot thank her enough for her great job!

David Mays

31st Aug 2013

We found Travel Online really easy to work with, with our Consultant very efficient in returning any queries we had! All documentation was delivered promptly, and was easily understood! Highly recommend Travel Online to other users for their future travel plans, and we will definately use this Service again!! Thankyou Joanna, you made our holiday hassle free!!

Fiona Kirk

30th Aug 2013

We have booked through Travel Online on several of our holidays now and will continue to do so.
We have found that booking the whole trip including accommodation, flights and insurance so convenient. At every point of our holiday, everything is arranged perfectly. It is very comforting to know that we are booked on flights, we are met and taken from the airport to our destination and upon arriving, everything is organised for us.
Very impressed! Thank you!

John and Wendy Richards

30th Aug 2013

Liked being able to ring and ask questions. That aspect of your service is important.

Anthea Tronson

30th Aug 2013