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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Many thanks Joanna, we had a truly great holiday thanks to your help in getting us to Tokoriki.

Yes we would happily recommend you to friends who are planning trips to Fiji.

William Nixon

26th Aug 2013

thankyou for your services..we would be using you guys again for our next holiday plans..

Daphne Manivong

26th Aug 2013

Easy to use.
Quick replies. Definitely use again!

Daniel Henderson

26th Aug 2013

Hi we loved the quick service and everything was as stated,we could not have asked for more.
Thanks heaps

Darren Duscher

25th Aug 2013

Exceptionally easy to organise holiday, easy to book, pay and confirmation details for the trip was spot on.
We'll definately use TravelOnline again.
Thanks Lisa!

Shona Casey-eland

25th Aug 2013

Happy to use you again in the future.

Great customer service and easy to use, I will recommend.

David Cranna

25th Aug 2013

All booking went as planned on time and with courteous friendly people. The resort was excellent and the tour arrangements locally worked smoothly and on time.
The online booking was easy and telephone follow up made everything stress free.

John Spencer

25th Aug 2013

Excellent service at short notice

Paul Gormly

25th Aug 2013

Everything went according to plan, pick ups all on time, a great holiday, thank you so much for arranging everything so beautifully. Definitely not one complaint from us. This was our second trip with Travel on line, and they were both great!!

Ian Gelder

24th Aug 2013

I had not used travel on line before and found the service and value for money excellent. Annaleise contacted me when I emailed the wrong flight number and answered all my questions politely and promptly. All of the documents came quickly and the travel arrangements went to plan. Fantastic experience and will use travel online again and recommend to others.

Christine Chamberlain

24th Aug 2013

You guys made it so easy to book my trip.
Everything went perfectly, arriving in another country not knowing where to go and having a driver with my name card standing outside waiting for us was a great surprise. Highly recommend Thailand Co.Op for Transfers and Tours.
Thank you Emma for a great and exciting hassle free Holiday.
Will definitely use Travel Online to book our next Holiday.
5 ⭐(star) all the way.

Garry Field

24th Aug 2013

Emma and everyone i have dealt with, within your company have been very helpful and proffetional. I would higly recommend you to anyone, and have already done so.

Quick, easy and reliable with good value for money. Will definatly be useing Travel Online again in the future.

Thanks you very much :)

Michael Holly

23rd Aug 2013

Great service - highly recommended. We received beautiful accommodation at a fraction of the price the hotels standard rates. We will definately be using Travelonline again.

Shane Lucey

22nd Aug 2013

Very happy with the service provided. I have already recommended travelonline to my hairdresser and 2 friends.

Allison

22nd Aug 2013

I've used TravelOnline for a number of years now (perhaps five) and I have always been extremely happy with the level of service provided.

Love the Newsletters, love the ease and simplicity of the program during the selection process. Instant quotes are a fabulous tool and I love the payment options. Overall quite a user friendly site.

Because of this, I've never bothered looking at other travel options and always rely on TravelOnline's prices as being consistently the best. So naturally I always recommend TO to my friends, family (hairdresser, work colleagues) and particularly when oversees ... always talk about the costs, simplicity and reliability of TO to others.

Your staff have always displayed commitment, courtesy and professionalism in all instances. Whether by phone or email the attention is instant and proficient, and if there has ever been a date, time or whatever that needs adjustment this is done at speed, so there is never any need to stress if this does occur.

Thanks for offering me the chance to complete this survey.

Regards
Robyn Lennox

Robyn Lennox

21st Aug 2013

I have now used this site on a couple of occasions and find it easy to use, extremely helpful to compare prices and most importantly, easy to book through.

I will definately book again through this site and would be more than happy to recommend to any family and friends that were looking to travel.

Nicole Smith

20th Aug 2013

Fast quotes, friendly staff and great value for money!
I would definitely book with you again and will recommend your services to friends and family.
Thanks Emily Dalton.

Gillian Wade

20th Aug 2013

The whole booking experience was quick efficient and smooth. Our consultant Emma was only ever a phone call or email away to help with any queries. All flights, transfers, accommodation and tours came together with no problems. We had a great trip so thanks for all your help.

Steven Davies

19th Aug 2013

it all went really smoothly - accommodation in beach bure was fantastic -kids loved it - Probably the best holiday we have had so far - cheers thanks Kimberley.

I will definitely book again through you guys

Steven Towers

19th Aug 2013

Annaleise was friendly and helpful.

I would recommend TravelOnline to anyone.

Robert Coen

19th Aug 2013