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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

Excellent communication. I rang a few times and communicated via email and phone and got excellent service. Will use you again. Resort unfortunately was very tired looking but it was our choice to go there as all our family had already booked. Thank you Lisa. Regards Rosemary Rollason

Robert Rollason

6th Aug 2013

I will book with you again and I have already recommended you to friends and family.

Cathryn Fitzgerald

5th Aug 2013

I found the service that I received to be excellent and very helpful in trying to accommodate my needs and budget, etc. The trip was for my partner's birthday and he absolutely loved it as did I. Will definitely recommend the services of Travelonline to family and friends.
Thank you Annie for your assistance and look forward to using you again in the not to near future.......hopefully :-)
Kim

Kim Wilkinson

5th Aug 2013

I would definately book through travel online again, great service and friendly staff willing to assist. My queries were answered quickly and with minimal hassle. I have already recommended Travel Online to family and friends :)

Laura Inferrera

5th Aug 2013

Good rates and service. will definitely use again

Sarah Palmer

5th Aug 2013

Excellent, no dramas and easy to deal with - will use again.
Thank you.

Karen Storer

5th Aug 2013

Pleasant operator, could answer all questions kindly and timely. Nice follow up too.

Lionel Bonte

4th Aug 2013

Offered a very competitive price with everything that we were looking for in our preferred hotel (eg. buffet breakfast, transfer, late check out etc). Very prompt in getting back to us regarding availability and specific questions about the hotel. No problems at check in, all promises from TravelOnline were delivered. Would definitely recommend their services.

Eileen Khaw

4th Aug 2013

Very good service. No issues. Great it can all be done online. Definitely use again & would recommend it to friends & family.

Shonagh Dunning

4th Aug 2013

Excellent service. We needed quite a few quotes to get the right one which fitted our other travel commitments and they were all sent very promptly. Thank you.
Yes would recommend to friends.

Edward Brown

4th Aug 2013

I loved the online instant quotes - it allowed me to compare lots of options anytime of the day or night without having to wait.

I have already recommended the site/service to others - in fact I generated a quote for friends I was trying to convince to come with me but alas they chose not to. Their travel agent quoted them much higher prices than your quotes.

Jennifer Ejlak

3rd Aug 2013

Will recommend to others going through guys and have already,

Mark Fuller

3rd Aug 2013

Thank you Amy you where very helpful with all our needs. Will ask for Amy on our next trip. Thank you.

Rhonda De Vries

3rd Aug 2013

This was the first time I booked a holiday on line. everything went to plan.. from the airfares, airport transfers and accommodation. I had a quote from a travel agent and it was nearly $2000 dearer. I was able to email Natalie and she always got back to me and answered my questions. I feel confident enough to book my next holiday this way. Thanks Natalie for all you help we had a great time.

Paul Mclachlan

3rd Aug 2013

Nicky was very helpful and made organising my trip easy and event free.
The pricing was the cheapest I could find which was a great point of booking through TravelOnline.
Thank you for making my first trip to Fiji event free and easy :)
I will be using Travel Online again and will tell my friends and family about the great service provided by Nicky.

Rachel Bott

3rd Aug 2013

Emma was an absolute joy to deal with throughout the entire booking experience and I would defiantly go through her again and recommend her to anyone.

Kelly and Robert Dudok

3rd Aug 2013

All my email enquiries were responded to quickly and Kimberley was very helpful with making the booking and processing the payments. I used this company last time we booked our accommodation in Melbourne as they had the best prices, and had what we were looking for.

thank you

Leanne Lane

2nd Aug 2013

Excellent service, all my questions were answered, everything was organized for us and we had an awesome holiday! Will definitely recommend you and would book again with you in future.

Karuna Davis

2nd Aug 2013

Michelle made this whole experience so easy & she was very patient with me & all my silly questions I will defiantly use travel online again thanx Michelle xx

Tracy Noble

2nd Aug 2013

If I was in the service industry I would do my best to lure Joanna away from you. The service I received was exceptional and will certainly use your company again.

Glenn Taylor

2nd Aug 2013