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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.8/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,273 customer reviews

This is the first time we have booked a holiday totally online and I was so impressed with the service from Emma. Everything was done and confirmed quickly and the whole trip went smoothly. The private car transfers in particular were wonderful with a young baby. Emma also replied to my numerous follow up emails with little queries very quickly reassuring me. I have already recommended travel online to family and friends and will be booking again for our next holiday. Thank you!

Genevieve Avinash

29th Jul 2013

I would recommend your service to friends as I was impressed with the promptness that Emma got back to me to confirm arrangements. It all went very smoothly and what we paid for we got good value out of.

Janice Thompson

29th Jul 2013

It was fantastic. This is the second time we have used Travel Online for our overseas holiday and again, the value for money and service we have received was outstanding. I'd also like to commend the external partners that are utilised in Phuket. They followed up with us the next day and went through all of our details and showed us all of the local attractions on a map and recommended all of the cheapest options of how to get there.

Nicole Gunn

29th Jul 2013

You made the booking nice and simple which I liked yes I would book through you again thankyou very much

Roger Rk Pearse

29th Jul 2013

Thank you very much for organising the trip for us. Everything was so prompt and easy to understand! Customer service was excellent!! Would definitely recommend to friends and family!!! Will also come back again :D

June Choy

28th Jul 2013

Did not have a single problem with our booking at all! We included our transport to and from airport to hotel with our booking, and everything went extremely well. I would have no hesitation in using Travelonline for future holiday bookings, and would recommend this company! Pleasure doing business with you :D

Leony East

27th Jul 2013

Travel online made the whole process so simple and easy, especially for me as I have not done a lot of travel booking online, vouchers were simple to print from the website and the email process was clear and precise.

would highly recommend booking with travel online, the prices were also good re flights etc compared to normal flight booking prices,
Would defenitely recommend to family and friends for simple and easy travel booking without any fuss and the staff were always available to chat to if needed.

Lindell Tuohy

27th Jul 2013

This is the second time we have used Travelonline and would recommend to anyone. No problems whatsoever, very helpful staff and very easy to use. Thank.

Aaron Slocum

26th Jul 2013

Your service was great I would book through you again and recommend you to family and friends.
Thanks we had a great time Tracie.

Tracie Lockhart

26th Jul 2013

Great service as usual.
Prompt and quick. Informative.
Definitely will book with you again.
Thank you!

MerihCherkez

25th Jul 2013

Great service as usual.
Prompt and quick. Informative.
Definitely will book with you again.
Thank you!

MerihCherkez

25th Jul 2013

Excellent contact. Great service when arrived. Never had to worry. Pick up and drop off service and tour service used - Thai Cooperative were simply fantastic! Lovely new cars, well dressed, lovely drivers/tour guide with a unexpected meeting at our resort on our first day to go over our schedule and help us book any other tours etc that we wanted to do. We were able to just relax and enjoy! I would highly recommend you to anybody and would certainly not hesitate to use you again. Many thanks for a wonderful and memorable trip.

Gary Fox

25th Jul 2013

Thank you Claire for organising everything for our trip to Likuliku Resort Fiji. All our transfers were seamless, without any fuss or unexpected changes. The resort was just perfect, as was our entire holiday experience, and we wish to sincerely thank Claire for facilitating our travel plans and bookings.

Bassam James Hasn

25th Jul 2013

Very happy. Was all very easy thankyou

Aaron Smits

25th Jul 2013

I like the prompt service by email as all associated pick ups went well.

I did find your service convenient and would recommend it to friends and family.

Elizabeth Hall

25th Jul 2013

Fast services all done over there. Will book again

Lisa Duncan

24th Jul 2013

very prompt and easy service to use! Will definitely use again.

Hendrik Du Preez

24th Jul 2013

Hi guys. Thanks for supplying us with a great holiday. Everything went according to plan and expectations. We will be booking future holidays with you without a doubt and have already told our friends about the faultless holiday you provided.
Thanks again.

Kingsley Holmes

24th Jul 2013

I love using your site to book holidays. I can search through the options and submit quotes and leave it to your professional group to organise it. With the Cook Islands and time differences you were able to advise the best accommodation and flight times to suit. I will always use travel online. Many thanks.

Andy Tunbridge

24th Jul 2013

I was initially skeptical of booking an overseas holiday with an online company however I am so glad I did. Our booking was handled professionally, all communication was prompt and concise and Travel Online staff were very helpful. We had a fantastic family holiday.

Tania Malone

24th Jul 2013