TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 13,825 customer reviews

Will definitely recommend TravelOnline to my family and friends. Lisa was very helpful, as this was the first time I had done this type of booking over the internet. Was very wary of doing it but once on holidays everything worked out well with the bookings. Next holidays will be done this way too rather than a Travel Agency where costs are dearer!

Lorraine Gerrard

16th Apr 2013

Very efficient and easily able to contact by phone when we had to change our holiday and cancel one member's flight. Would use again

Natacha Sorour

16th Apr 2013

The service was excellent and faster.
I will recommend you with friends and family.

John Eduard Aristizabal Muñoz

16th Apr 2013

Everything was arranged for us when we arrived - collection at the airport, transit to the port at Denarau, and all tickets for boats, etc. It was absolutely effortless, we didn't have to think or worry about anything - perfect when you're on honeymoon. We're already planning our next holiday to Fiji and will definitely be using Fusion Holidays again.

AJW

16th Apr 2013

Prompt, clear communication. Would definitely use again and recommend to others. Thanks for a fuss-free holiday booking!!

Hans Petersen

15th Apr 2013

We were a bit sceptical at never booking online before, but the reason we did, it was such a better price than our local traval agent and we were able to not only email you for advice but were able to contact you by phone which we did and you were so wonderful at helping us out. All we can say is, we had the best holiday and you are such a safe Australian travel company that not only we are traveling through Travelonline again, we have recomended travelonling to so many people here and abroad.
So thank you so much fro Suzanne and Matthew Dibley for making our special holiday not just great but wonderful and memorable. Suzie and Matt

Matthew Dibley

15th Apr 2013

All came together well. Great communication and service. Thanks

Richard Brand

15th Apr 2013

We always book our holidays through Travelonline, and we always get fantastic service and the best price. We have never had an issue with booking online and will continue to use Travelonline. Thank you.

Mark Walsh

15th Apr 2013

To be honest, I was ready for a fight and to be liable to pay more money at check out from our hotel. Which never happened. I am totally amazed at the price reduction in hotel rates that you were able to get us. A saving of at least $2000. The whole experience from getting quotes to booking was sooooo easy it was great to be able to book the entire holiday on the one website including flights, car rental, hotel booking, breakfast inclusion, and any tours. I will be using your company again for booking as it was such a pleasant experience and truly made the holiday relaxing. I would definitely recommend your firm to others. Thanks again for a great experience. Kylie Williams

Douglas Williams

15th Apr 2013

Everything was as we requested.Thank you.

Charles Patak

15th Apr 2013

Service was quick and fantastic- will book again !

Brooke

15th Apr 2013

Very efficient and prompt with information regarding
Accommodation etc. Our holiday experience was hassle free
And ran smoothly. Definitely will book again for another family trip soon.

Michael Davey

15th Apr 2013

The booking Emma did for us went without a hitch. We had a great time on Hamilton Island and the free sunset cruise that came with the package was also terrific. Thanks

Jonesy

15th Apr 2013

Thanks for a well organised experience. We especially loved the surprise of our front row seats on our flight up as we forgot to go online to select our seats! We would recommend you to friends and family.
Unfortunately, rain all but ruined our stay. Qualia was very special but we could not get outside and while our pavilion was divine, we were over it by the end of our stay.
We have sent our feedback to qualia.
Please keep us advised of other offers to Whitsunday Islands.
Thanks again for a very professional service.
Tim Byrnes

Timothy Byrnes

14th Apr 2013

service was seamless.

Zoran Selir

14th Apr 2013

A great service thankyou and yes I will book through you again

Craig Rowe

14th Apr 2013

I was very impressed with the service I received. Everything was taken care of that I asked for quickly and efficiently.
I would book with this company again and recommend to family and friends.

Margaret Mckenna

13th Apr 2013

Booking was simple and the best rates I could find. Being able to speak to someone was also very helpful. Overall very happy with the holiday and the service. The team on the ground in Phuket (Fusion) were also fantastic.

Stuart

13th Apr 2013

Great service as usual, have recommended to friends and family.
Thank you very much.

Steven Ramsden

13th Apr 2013

Easy booking and quick replies

Shayne Douglas

12th Apr 2013